Hospitality Coordinator

Raymond James•Saint Petersburg, FL

About The Position

Under limited supervision, uses knowledge and skills obtained through education, experience, and certification to coordinate events hosted at the Raymond James home office. Job Description Responsibilities: Oversees the planning and on-site execution of assigned events hosted across 24 managed spaces at the Raymond James St. Petersburg office, with an emphasis on customer service and client experience. Serves as the liaison between clients and operational business units in order to effectively plan and execute events. Consults on use of managed spaces in relation to approved room sets, technology capabilities and functionality, best catering practices and other related event considerations. Meets with clients and/or meeting planners to plan and debrief events, reporting back to Hospitality leadership on best practices and suggested improvements. Cultivates and develops relationships with key personnel in other business units involved in event execution including meeting planning, audio visual, catering, IT, facilities and security and serves as the direct point of contact for these businesses on assigned events. Assists with the planning and execution of events outside of the Hospitality-managed spaces when requested. Manages schedule with the ability to effectively balance multiple clients and events at one time. Assists with operational initiatives within the Experience & Conference Center when needed, such as ingress and egress management, luggage storage and retrieval, guest greeting, and set up and tear down of furniture and equipment. Assists in developing departmental initiatives to align with firm’s mission, vision, landscape and culture. Performs other duties and responsibilities as assigned. Knowledge, Skills, and Abilities: Knowledge of: Intermediate level concepts, principles and practices of meeting and event planning. Audio Visual technology. Corporate catering. Virtual event hosting software, including Zoom. Microsoft Office suite. Skill in: Strong comfortability with technology as a tool to plan, manage and execute events. Strong reasoning and decision making to compose recommendations on event logistics. Written and verbal communications in order to professionally address a wide and varied audience both internally and externally. Project management to successfully complete long-term projects. Organizational and time management skills to best handle multiple priorities in a fast-paced and ever-changing environment. Basic accounting principles. Providing a high level of customer service. Ability to: Navigate new technologies with training provided. Independently manage complex work projects. Handle multiple tasks and projects. Identify problems and create effective solutions. Quickly construct effective contingency plans. Articulate reasons behind decisions. Communicate effectively, both orally and in writing. Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes. Interpret and apply policies. Education/Required Experience: High School Diploma and minimum of two (2) years of experience in planning, arranging, and coordinating hospitality-related functions including event planning. ~or~ Any equivalent combination of experience, education, and/or training as approved by Human Resources. Education High School (HS) Work Experience General Experience - 13 months to 3 years Certifications Travel Workstyle Resident The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: Grow professionally and inspire others to do the same Work with and through others to achieve desired outcomes Make prompt, pragmatic choices and act with the client in mind Take ownership and hold themselves and others accountable for delivering results that matter Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Requirements

Intermediate level concepts, principles and practices of meeting and event planning.
Audio Visual technology.
Corporate catering.
Virtual event hosting software, including Zoom.
Microsoft Office suite.
Strong comfortability with technology as a tool to plan, manage and execute events.
Strong reasoning and decision making to compose recommendations on event logistics.
Written and verbal communications in order to professionally address a wide and varied audience both internally and externally.
Project management to successfully complete long-term projects.
Organizational and time management skills to best handle multiple priorities in a fast-paced and ever-changing environment.
Basic accounting principles.
Providing a high level of customer service.
Navigate new technologies with training provided.
Independently manage complex work projects.
Handle multiple tasks and projects.
Identify problems and create effective solutions.
Quickly construct effective contingency plans.
Articulate reasons behind decisions.
Communicate effectively, both orally and in writing.
Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes.
Interpret and apply policies.
High School Diploma and minimum of two (2) years of experience in planning, arranging, and coordinating hospitality-related functions including event planning.
Any equivalent combination of experience, education, and/or training as approved by Human Resources.

Responsibilities

Oversees the planning and on-site execution of assigned events hosted across 24 managed spaces at the Raymond James St. Petersburg office, with an emphasis on customer service and client experience.
Serves as the liaison between clients and operational business units in order to effectively plan and execute events.
Consults on use of managed spaces in relation to approved room sets, technology capabilities and functionality, best catering practices and other related event considerations.
Meets with clients and/or meeting planners to plan and debrief events, reporting back to Hospitality leadership on best practices and suggested improvements.
Cultivates and develops relationships with key personnel in other business units involved in event execution including meeting planning, audio visual, catering, IT, facilities and security and serves as the direct point of contact for these businesses on assigned events.
Assists with the planning and execution of events outside of the Hospitality-managed spaces when requested.
Manages schedule with the ability to effectively balance multiple clients and events at one time.
Assists with operational initiatives within the Experience & Conference Center when needed, such as ingress and egress management, luggage storage and retrieval, guest greeting, and set up and tear down of furniture and equipment.
Assists in developing departmental initiatives to align with firm’s mission, vision, landscape and culture.
Performs other duties and responsibilities as assigned.