Hospitality Concessions Supervisor

Sporting Kansas City•Kansas City, KS

15d•$20•Onsite

About The Position

Responsible for setting up and maintaining supply of buffet items, taking food and beverage orders from guests, and following all rules and regulations regarding food and alcohol service. Demonstrates a knowledge of menu or buffet items and specials. Keeps work area clean and sufficiently stocked. Secures payment for food and beverage orders in premium spaces. ASSOCIATE PERKS Pay starting at $20.00 per hour. Eligible for performance increases each Major League Soccer season you return. 20% retail discount on merchandise. Free meal provided on matchdays. ESSENTIAL FUNCTIONS Oversee all game-day operations within the assigned concession stand Develop and maintain professional relationships with NPO groups, bartenders, and subcontracted staff Demonstrate strong menu, product, and promotional knowledge Assign, monitor, and verify completion of all game-day tasks Utilize the Point of Sale (POS) system accurately and efficiently Identify, analyze, and proactively resolve operational issues Complete beginning and ending inventory for designated stand Implement and uphold steps of service standards Assist management in ensuring proper food & beverage service, sanitation, and product quality Ensure all Sporting KC policies and procedures are followed Maintain a clean, professional uniform and ensure associates meet appearance standards Communicate effectively with management regarding issues, incidents, or notable events Set up assigned concession stand prior to match day Assist with end-of-season stand shutdown and inventory processes Collaborate with staff and management to reduce waste and maximize sales PERSONAL ATTRIBUTES Friendly, professional demeanor with guests and fellow associates Ability to remain calm and focused in a high-volume environment Strong multitasking and delegation skills Team-oriented mindset with a positive, can-do attitude Ability to make sound decisions with minimal supervision Demonstrates accountability and ownership of responsibilities SKILLS AND EXPERIENCE Minimum of 1 year of supervisory experience in food & beverage, hospitality, or a high-volume service environment Must be at least 18 years old Availability to work a flexible schedule based on event needs Willingness to work extended hours including nights, weekends, and holidays PHYSICAL ABILITIES The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made. Prolonged periods of standing, walking, and bending Frequent stooping, lifting, and reaching throughout the shift Ability to lift and move up to 50 lbs Occasional climbing of ladders, stairs, and ramps

Requirements

Minimum of 1 year of supervisory experience in food & beverage, hospitality, or a high-volume service environment
Must be at least 18 years old
Availability to work a flexible schedule based on event needs
Willingness to work extended hours including nights, weekends, and holidays

Responsibilities

Oversee all game-day operations within the assigned concession stand
Develop and maintain professional relationships with NPO groups, bartenders, and subcontracted staff
Demonstrate strong menu, product, and promotional knowledge
Assign, monitor, and verify completion of all game-day tasks
Utilize the Point of Sale (POS) system accurately and efficiently
Identify, analyze, and proactively resolve operational issues
Complete beginning and ending inventory for designated stand
Implement and uphold steps of service standards
Assist management in ensuring proper food & beverage service, sanitation, and product quality
Ensure all Sporting KC policies and procedures are followed
Maintain a clean, professional uniform and ensure associates meet appearance standards
Communicate effectively with management regarding issues, incidents, or notable events
Set up assigned concession stand prior to match day
Assist with end-of-season stand shutdown and inventory processes
Collaborate with staff and management to reduce waste and maximize sales