Hospital Telecom Operator

HCA•Charleston, SC

64d•Onsite

About The Position

Do you have the career opportunities as a Hospital Telecom Operator you want with your current employer? We have an exciting opportunity for you to join Trident Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare. We are looking for someone to work PART TIME on Saturdays and Sundays from 7pm to 7am. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Telecom Operator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! The Hospital Telecom Operator will operate a console telephone switchboard in order to relay incoming, outgoing and inter-facility calls, providing information to callers as appropriate. This is an entry-level position working under limited supervision. Work situations are basically routine and require strong communication skills, and a service oriented individual. Trident Health is a 445-bed HCA Healthcare hospital system comprised of two acute care hospitals, Trident Medical Center and Summerville Medical Center and three freestanding emergency departments, Brighton Park Emergency, Moncks Corner Medical Center and Centre Pointe Emergency. We provide care to nearly 375,000 South Carolina Low country residents each year. Every day Trident Healths more than 2,600 employees, more than 500 physicians and more than 130 volunteers are dedicated to fulfilling our mission. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

Basic reading comprehension required.
Proficient in all Microsoft Office programs with at least a 30 words per minute speed.
Ability to perform calmly, competently and quickly in emergency situations required.
Ability to fluently speak and understand English required.

Nice To Haves

Multiline telephone system or Call Center experience preferred.
Healthcare experience preferred.
High School Graduate or GED is preferred.

Responsibilities

Performing various hospital communication duties such as overhead paging, beeper paging, monitoring alarms, gas levels and fire alarms, and alerting personnel of impending disasters, fires and codes notifying appropriate personnel as required.
Training new hires, keeping resources updated, cleaning the work space, and all other duties deemed necessary by the management team.

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.