Hospital Services Coordinator

Iowa Donor Network•Altoona, IA

6d•Hybrid

About The Position

This role requires the ability to build relationships and effective and efficient donation processes within hospital systems. We are looking for a Hospital Services Coordinator who is eager to build trusting relationships, advocate for IDN’s mission alongside the needs of the hospital to create a culture of donation, and problem solve.

Requirements

Bachelor’s or associates degree in nursing, social work, paramedic certification, or health care field or a degree in marketing, public relations, or life science with one or more years of health care related experience.
Communicate effectively with all levels of personnel and represent IDN professionally.
Effectively present information in small and large group settings in person and online.
Prepare materials to meet the purpose and the audience.
Navigate a fast-paced critical care hospital environment.
Work both independently and as part of a team.
Develop relationships with clients of diverse backgrounds in all areas of a healthcare organization.
Take and give direction.
Demonstrate effective problem-solving skills.
Maintain a valid driver’s license and personal auto insurance.
Effectively use computers and computer software including word processing, databases, spreadsheets, Internet tools, and electronic mail.
Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st and COVID vaccine upon required timeline.)
Require travel to the office and donor hospitals through the State of Iowa.
Express ideas verbally and convey detailed or important spoken information.
Receive detailed information through oral and auditory communication.
Require driving a vehicle under various conditions that may lead to visual and mental fatigue.
Sit for periods of eight (8) hours or more at a time in an office setting.
Lift equipment and supplies weighing up to 25 lbs.
Possible mental and visual fatigue associated with detailed work.
Work requires stooping, kneeling, reaching, and handling (seizing, holding, grasping, turning or otherwise working with hands).

Responsibilities

Develop and maintain positive relationships with our hospital partners to build comprehensive and high-performing donation programs.
Work will include building and maintaining hospital policies, providing education, developing strategic plans, conducting follow up and after-action reviews, and performing data analysis.
Engagement at team and organizational meetings is necessary.
Hospital Services Coordinators may be required to perform other duties to help meet team or organizational needs and goals.