Patient Services Coordinator - Veterinary Teaching Hospital
About The Position
The Patient Services Coordinator serves as a primary contact and liaison between general public, clients, referring veterinarians and Veterinary Teaching Hospital personnel. This position coordinates patient care needs through scheduling patient appointments, triaging patient telephone calls to medical staff, registering patients, providing point-of-service admission, maintaining patient records and assembling patient charts, initiating and processing patient charge documents, and other general service support. Current Vacancies: Patient Services Coordinator – Agricultural Animal & Theriogenology Services : This position coordinates the patient care needs of clients within the LA Theriogenology services and oversees the day-to-day operation of the unit. Patient Services Coordinator - Small Animal Surgery : This position coordinates the patient care needs of clients within the Small Animal Surgery services and oversees the day-to-day operation of the unit.
Requirements
- High school graduation or equivalent AND three years of general office experience or two years of office or customer service experience in a healthcare setting; OR equivalent education/experience.
Nice To Haves
- Experience working in veterinary clinic/setting.
- Experience providing coordination and support activities to clients and clinicians.
Responsibilities
- scheduling patient appointments
- triaging patient telephone calls to medical staff
- registering patients
- providing point-of-service admission
- maintaining patient records and assembling patient charts
- initiating and processing patient charge documents
- other general service support
Benefits
- paid sick and vacation leave
- paid holidays
- medical, dental, life and disability insurance package for employees and dependents
- retirement
- deferred compensation and optional supplemental retirement accounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
