Hospital Security Officer

UIOWA•Iowa City, IA

16d•$19•Onsite

About The Position

The University of Iowa Health Care department of Safety and Security is seeking a Hospital Security Officer to perform duties needed to maintain a safe and secure environment for patients, visitors, and staff in the buildings and grounds of the University of Iowa Health Care Provide exceptional customer service to patients, visitors, and staff entering the hospital Assist with wayfinding and information to patients, visitors, and staff Perform security checks, patrol facility, and monitor special assignments Conduct incident investigations and provide documentation for follow-up Respond to and assist in all incidents regarding safety and security Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement Respond to and resolve emergencies such as fire, HazMat, and security alarms Provide security surveillance of institution, including physiatric units Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems Escort to parking ramps and outlying areas Perform safekeeping procedures Provide effective oral and written communication Enforce all institution policies and procedures Ability to walk and climb stairs. Ability to lift and carry fifty pounds. Ability to work outside in extreme weather conditions. Ability to see and hear accurately in both day and nighttime conditions. University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ® Percent of Time: 100%, Schedule: All shifts available Pay Grade: 08 https://hr.uiowa.edu/pay/pay-plans/merit-alpha-matrix Starting Salary: $18.72/ hour plus shift differential and potential over time Benefits Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa?, click here

Requirements

Two years’ experience in security and safety, or fire safety, or law enforcement; or One year of post-high school education related to security and safety and on year of experience in security and safety; or Two years of post-high school education related to security and safety
Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards
Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment
IAHSS Basic Online Course to be completed within 6 months of start date
Management of Aggressive Behavior (MOAB) 8 hour - to be completed in first 90 days
Health Safety Professional (HSP) - to be completed in first 90 days

Nice To Haves

Two years of customer service experience
Proficiency in Microsoft Office computer software applications (i.e. Word, PowerPoint, Excel, etc)
Exceptional written and verbal communication skills

Responsibilities

Maintain a safe and secure environment for patients, visitors, and staff
Provide exceptional customer service to patients, visitors, and staff entering the hospital
Assist with wayfinding and information to patients, visitors, and staff
Perform security checks, patrol facility, and monitor special assignments
Conduct incident investigations and provide documentation for follow-up
Respond to and assist in all incidents regarding safety and security
Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement
Respond to and resolve emergencies such as fire, HazMat, and security alarms
Provide security surveillance of institution, including physiatric units
Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
Escort to parking ramps and outlying areas
Perform safekeeping procedures
Provide effective oral and written communication
Enforce all institution policies and procedures
Ability to walk and climb stairs
Ability to lift and carry fifty pounds
Ability to work outside in extreme weather conditions
Ability to see and hear accurately in both day and nighttime conditions