Hospital Scheduler / Scheduling Associate

Trinity Health • Hartford, CT

2d

About The Position

Position Purpose Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge. Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Requirements

• Minimum High School Diploma or equivalent required
• Minimum of 6 months customer service experience required

Nice To Haves

• 2 years clerical experience in a medical field preferred
• Knowledge of medical terminology preferred

Responsibilities

• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
• Contact and register all patients who have scheduled procedures and visits within the center
• Update patient records, demographic and financial information
• Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
• Collect, process and reconcile patient liabilities

Benefits

• 40 Hours per Week - 1st shift (Days) Monday - Friday 9am - 5:30pm with possible half day on Saturday (8am- 12pm)
• Great Benefits and Health Insurance Coverage - Starting Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees