Hospital Liaison

Concerto Renal Services • Lincolnwood, IL

14d • $60,000 - $80,000 • Onsite

About The Position

The Hospital Liaison plays a critical role in supporting Concerto’s market growth by serving as the primary in-market connection between hospitals, nephrologists, case managers, and our internal teams. This role ensures seamless patient referrals, strengthens provider relationships, and supports admission activities through accurate, timely documentation. The Hospital Liaison works hand-in-hand with the Market Development Manager and Market Development Associates to maintain strong referral pipelines and identify opportunities for expansion.

Requirements

• 1–3 years of experience in hospital liaison work, healthcare sales, physician relations, or admissions/marketing within healthcare
• Dialysis, SNF, hospital, or assisted living experience strongly preferred
• Bachelor’s degree preferred; equivalent professional experience accepted
• Strong presentation and communication skills
• Proven ability to build and maintain relationships across hospitals, nephrology practices, and care facilities
• Experience gathering, organizing, and communicating clinical documentation
• Proficiency with Salesforce, Microsoft Office, and other CRM or referral-tracking tools
• Strong attention to detail with daily documentation habits
• Valid, unencumbered driver’s license
• Ability and willingness to travel 100% in-market

Nice To Haves

• Dialysis, SNF, hospital, or assisted living experience strongly preferred
• Bachelor’s degree preferred; equivalent professional experience accepted

Responsibilities

• Referral Management & Follow-Up
• Daily In-Market Relationship Building (100% Travel)
• Hospital & Physician Presentations
• Documentation & Salesforce Management
• Internal Collaboration
• Flexibility & Responsiveness

Benefits

• Medical, dental, and vision insurance
• Short- and long-term disability benefits
• 401k match of 50% up to 6% of salary
• Earned Paid Time Off (PTO)
• Discounts through Nectar recognition platform
• Employer-paid Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees