Hospital Cafe Manager

Compass Group•Jonesboro, AR

2d•$64,500 - $65,000•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.Job SummaryWorking as Retail Cafe Manager, you will be responsible for the successful retail cafeteria and coffee shop operations under the direction of the Senior Director of Dining Services.

Requirements

Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
P&L accountability and contract-managed service experience is desirable
Experience with cash retail operations
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Nice To Haves

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
Retail marketing experiences are highly desirable

Responsibilities

Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our 10-12 team members
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Communicates effectively with all team members, patients and families
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds