Cafe Manager

Penske Automotive GroupSanta Ana, CA
6dOnsite

About The Position

Crevier BMW is looking for a knowledgeable and driven Café Manager to lead our dealership café team and deliver extraordinary customer experiences. At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and inclusivity, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with the same passion to join our team. As a Café Manager, you are responsible for overseeing daily café operations, leading and developing café staff, ensuring quality beverages and products, managing inventory and ordering, and maintaining a clean, welcoming, and efficient environment. You will play a key role in creating a premium hospitality experience for our customers. Previous management or supervisory experience in a café, restaurant, or customer-focused environment with a proven track record of delivering exceptional customer experiences is required.

Requirements

  • Proven leadership experience in a café, restaurant, or hospitality environment.
  • Genuine interest in providing an exceptional customer experience.
  • Strong leadership skills with the ability to train, coach, and motivate a team.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong operational skills, including inventory management, scheduling, and quality control.
  • Ability to work in a fast-paced environment while maintaining high standards of service and cleanliness.
  • Professionalism, reliability, and a positive "team-player" attitude.

Responsibilities

  • overseeing daily café operations
  • leading and developing café staff
  • ensuring quality beverages and products
  • managing inventory and ordering
  • maintaining a clean, welcoming, and efficient environment
  • creating a premium hospitality experience for our customers

Benefits

  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
  • Proudly named to Glassdoor's Best Places to Work.
  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.
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