Hospital Account Liaison - Spokane

Electromed•Spokane, WA

8d•$77,000 - $180,000

About The Position

The Hospital Account Liaison plays a critical role in driving patient referrals and supporting smooth transitions from hospital to home. In this role, you’ll manage an assigned territory, cultivate strong referral relationships, and serve as a trusted clinical and business partner to hospitals and care teams. This position blends your clinical expertise, relationship-building skills, and passion for patient care, all while helping patients breathe easier with Smartvest Airway Clearance therapy.

Requirements

Bachelor’s degree preferred or relevant and equivalent experience.
Active RT or RN clinical license in state of employment, plus current CPR certification.
2+ years of clinical experience or healthcare sales experience preferred.
Strong understanding of healthcare operations, market dynamics, and competitive landscape.
Ability to obtain and maintain hospital vendor credentialing as required.
Must have and maintain a valid driver's license and vehicle.
Able to travel for initial training and within territory to sell successfully.

Nice To Haves

Experience selling into acute care hospitals or working closely with hospital clinical teams (RT, case management, discharge planning) preferred.
Experience supporting patient transitions of care from hospital to home health, DME, or post-acute services preferred.
Understanding of DME reimbursement, payer requirements, and documentation needed for respiratory therapy equipment preferred.
Excellent communication, organization, and relationship-building skills.

Responsibilities

Referral Management Serve as the primary point of contact for hospital discharge planners, case managers, physicians, nurses, and respiratory therapists.
Facilitate patient discharges from hospital to home, prioritizing consistent face-to-face engagement.
Territory & Relationship Development Cultivate and maintain strong referral relationships within an assigned geographic territory.
Build trust and credibility with all stakeholders involved in patient discharge planning.
Education & Presentations Educate hospitals, referral sources, and community partners on Electromed programs and services.
Partner with the Electromed Clinical Area Manager to deliver in-services and professional presentations to both clinical and non-clinical audiences, including the Cystic Fibrosis Foundation.
Insurance & Documentation Support Obtain and manage required clinical documentation for patient referrals.
Ensure Medicare ICD-10 criteria and insurance authorization requirements are met.
Patient Assistance & Training Provide bedside delivery, setup, training, and education for the SmartVest Airway Clearance device prior to patient discharge.
Ensure patients and caregivers feel confident using prescribed therapy at home.