Receptionist Part Time

Stillwater Hospice•Billings, MT

11d•$14 - $15•Onsite

About The Position

We are seeking a compassionate, professional, and organized Hospice Receptionist to be the first point of contact for patients, families, staff, and visitors. The ideal candidate will provide administrative support while fostering a welcoming and respectful environment that reflects the values of hospice care.

Requirements

High school diploma or equivalent required.
Strong interpersonal and communication skills.
Ability to handle sensitive situations with empathy and discretion.
Proficient in Microsoft Office (Word, Excel, Outlook) and general office equipment.
Excellent organizational and multitasking abilities.
Calm and compassionate demeanor, especially under pressure.

Nice To Haves

Previous receptionist or administrative experience preferred, ideally in healthcare or hospice setting.

Responsibilities

Greet patients, families, visitors, and staff with empathy and professionalism.
Answer and direct incoming calls in a timely and courteous manner.
Provide information and assistance to callers and visitors, ensuring clear and accurate communication.
Maintain a clean, calm, and welcoming front desk and lobby area.
Manage incoming and outgoing mail and deliveries.
Schedule appointments, meetings, and conference rooms as needed.
Perform clerical duties including data entry, scanning, filing, and copying.
Coordinate with clinical and administrative staff to support daily operations.
Monitor and manage front office supplies and inventory.
Maintain confidentiality of all patient and organizational information in accordance with HIPAA and company policies.
Support emergency response protocols and follow procedures in sensitive or urgent situations.