Hospice Intake Specialist
About The Position
If you are seeking a career that puts you in a position to change the world, one life at a time, you have come to the right place. At Grace Hospice we offer professional care with a personal touch by focusing on the patients and families, not the disease, while emphasizing quality of life and dignity. We have built our nonprofit hospice agency by going back to the original roots of hospice care; rich in spiritual, emotional, and physical care for those at their end of life. We are an equal opportunity, drug free organization striving for excellence while offering competitive salaries and comprehensive benefits. Position Summary: The Intake Specialist is one of the first lines of contact for patient referrals to hospice. As such, this person must understand the basics of the Medicare Hospice Benefit and be able to communicate this clearly and patiently to families, caregivers, and other referral sources. The Intake Specialist coordinates multiple schedules via text messaging, phone calls and/or email and arranges changes to scheduling as they occur. Accurate maintenance of the electronic health record is a fundamental aspect of this position.
Requirements
- High School Diploma or GED
- Business College Degree or 2-4 years office experience
- Ability to type 65 words per minute
- Working knowledge of computer hardware and software
- Ability to read, write, speak and comprehend English
- Excellent oral and written communication skills
- Ability to prioritize and organize multiple tasks
- Ability to work independently
- Excellent interpersonal skills
- Ability to respect confidentiality
Responsibilities
- Completes intake/referrals and schedules admissions, consults and assessments and follows up with referral sources pro-actively
- Accurately enters information into the electronic health record in real time to be available to all on-call staff and other team members
- Able to scan, fax and email documents as needed
- Participates in staff in-services/training programs
- Participates in daily morning intake/referral phone call
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Long/short-term disability
- Basic life/AD&D
- Supplemental Life/AD&D
- Dependent Life/AD&D
- Paid vacation and sick days and 11 paid holidays
- Flexible spending accounts for healthcare and dependent care reimbursement
- Being part of a caring and dynamic team
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
