Hospice Intake Coordinator

Home Health Care, Inc.•Plymouth, MN

1d•$24 - $28

About The Position

Are you a compassionate, detail-driven professional with experience in hospice, palliative care, oncology, or end-of-life services? This is your opportunity to join a mission-driven home care organization where your work directly impacts patients, families, and clinicians during critical transitions of care. About Home Health Care, Inc. Home Health Care, Inc. is a locally owned, Medicare-certified agency with over 30 years of service across 21 Minnesota counties. We provide skilled nursing, therapy, hospice, personal care, and home health aide services—all with the mission of bringing exceptional care wherever our clients call home. Why You’ll Love This Role Work closely with a supportive, highly experienced clinical team Competitive hourly pay and full benefits package Make a profound difference for patients and families navigating serious illness Be part of a growing, compassionate, mission-centered organization Opportunity to support hospice and palliative clients with dignity, clarity, and care Position Summary As the Hospice & Palliative Intake Coordinator, you will be the first point of connection for families seeking comfort-focused care. You will guide them through the admission process, ensure accurate documentation, and coordinate care teams to begin services quickly and seamlessly. Your work will help patients receive the right compassionate support—right when they need it most. Join Our Team If you are passionate about helping families navigate end-of-life and supportive care services—and you bring experience in hospice, oncology, or palliative care—we would love to meet you. Apply today and play a vital role in ensuring compassionate, timely care for those who need it most. Email Elena Ehrlich to get started.

Requirements

Experience in hospice, palliative care, or oncology intake or admissions
Strong understanding of end-of-life philosophy, hospice criteria, and medical terminology
Exceptional written and verbal communication skills
EMR proficiency and strong computer skills
Ability to multitask with empathy, professionalism, and accuracy
A positive, team-focused mindset with excellent time management

Nice To Haves

Healthcare office experience preferred

Responsibilities

Review, screen, and prioritize referrals for hospice, palliative, and home health appropriateness
Communicate with referral sources to collect clinical documentation and verify eligibility
Conduct empathetic intake calls with patients, caregivers, and families
Verify payer authorization, coverage, and hospice benefit requirements
Enter accurate and timely data into the EMR
Coordinate care team assignments and scheduling based on urgency, frequency, and clinical needs
Provide supportive follow-up to ensure a smooth transition into services