Hospice Clinical Coordinator
About The Position
Be the organizational backbone that keeps compassionate hospice care running smoothly. As a Hospice Clinical Coordinator, you'll play a vital behind-the-scenes role ensuring that clinical operations flow seamlessly - managing schedules, maintaining accurate systems, and facilitating communication that enables our field staff to focus on what matters most: patient care. This position is perfect for a detail-oriented healthcare professional who thrives on organization, excels at multitasking, and finds satisfaction in knowing that your work directly supports quality patient care. You'll be the central hub connecting clinical supervisors, field staff, and various departments to ensure nothing falls through the cracks.
Requirements
- High school diploma or GED
- Knowledge of medical terminology
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to operate computer equipment, fax, and photocopy machines
- Exceptional organizational skills with keen attention to detail
- Strong verbal and written communication abilities
- Excellent interpersonal skills for professional interactions with staff, patients, and caregivers
- Problem-solving and conflict resolution capabilities
- Ability to multitask and prioritize effectively in a dynamic environment
- Composure under pressure with ability to adapt to shifting priorities
- Self-directed with ability to work independently
- Customer service orientation with professional phone etiquette
Nice To Haves
- Associate's degree
- 1 year of experience in a healthcare setting
- Experience with electronic medical records (EMR) systems
Responsibilities
- Coordinate Daily Clinical Operations
- Schedule patients for daily visits, ensuring timely and appropriate care delivery
- Maintain accurate daily census and patient tracking systems
- Process all workflow daily to keep operations running smoothly
- Answer and route phone calls promptly, connecting callers with appropriate staff
- Monitor and address late, paused, or unaccepted visits to prevent care gaps
- Manage Documentation and Systems
- Accurately enter all necessary information into the EMR system
- Scan and attach critical documents including 48-hour notices, DNRs, labs, and physician orders
- Prepare dashboards and reports as requested by supervisors
- Maintain various tracking systems to support quality care delivery
- Ensure organized, efficient systems that support continuity of care
- Support Clinical Leadership
- Assist supervisor with Interdisciplinary Group (IDG) meeting preparation and coordination
- Help coordinate staff meetings and distribute materials
- Notify supervisors promptly of problems requiring administrative intervention
- Assist in obtaining renewal requirements and managing compliance documentation
- Identify opportunities to enhance workflow and productivity
- Provide Field Staff Support
- Assist field staff with supply requests and logistical needs
- Provide technical support with tablets and other equipment
- Perform field staff bag checks as requested
- Respond quickly to field staff questions and provide guidance
- Serve as a reliable resource for clinicians in the field
- Maintain Communication Excellence
- Respond to inquiries and provide accurate information about the organization
- Ensure effective communication between clinical supervisors and other departments
- Coordinate seamlessly across multiple teams and functions
- Keep all stakeholders informed and aligned on operational matters
Benefits
- Minimum of 3 Weeks Paid Time Off (PTO)
- Company Vehicle Program
- Mentorship Culture
- Medical, Dental, and Vision Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Cutting Edge Technology
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
