Clinical Liaison - Hospice

VitalCaring Group•Norman, OK

About The Position

The Clinical Liaison serves as the front line of our hospice program within key hospital systems, acting as both a clinical expert and a trusted partner to case managers, physicians, and hospital teams. This role is critical in ensuring patients who are appropriate for hospice care are identified early, supported through transition, and experience a seamless, compassionate handoff to home or inpatient hospice services. This is a unique opportunity for a clinically strong RN who thrives in a fast-paced hospital environment, enjoys building relationships, and wants to have a direct impact on patient access, experience, and end-of-life care.

Requirements

Active Registered Nurse (RN) license
3+ years of clinical experience, including hospice experience
Strong clinical judgment and ability to assess patient eligibility and level of care
Relationship-driven mindset with the ability to influence and build trust with physicians and hospital teams
Strong organizational skills and ability to manage multiple referrals in a fast-paced environment

Nice To Haves

Experience in hospital, hospice, or care transition settings highly preferred
Experience with Epic, HCHB, or similar EMR systems preferred
Sales or business development experience is a plus

Responsibilities

Assess patients in hospital settings to determine eligibility and appropriate level of hospice care (RHC vs. GIP)
Complete hospice evaluations, obtain consents, and facilitate timely admissions
For GIP patients: admit and provide daily visits while in inpatient status
Coordinate all aspects of transition to home hospice, including DME, medications, and transportation
Partner closely with branch teams to ensure smooth start of care (SOC) and continuity
Serve as the face of VitalCaring within assigned hospital systems (OU, Integris)
Build and maintain strong relationships with case managers, hospitalists, and clinical teams
Proactively identify patients appropriate for hospice and guide discussions around goals of care
Provide education and support to hospital staff on hospice services and criteria
Manage hospital referral portals (including Epic) and ensure timely intake processing
Enter referrals into HCHB and ensure all required clinical documentation is complete and accurate
Maintain real-time communication with internal teams to ensure speed and accuracy of admissions