HOPE Case Manager

Aspire Indiana Health•Richmond, IN

About The Position

Now interviewing for a HOPE Case Manager position! Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life. The Health, Outreach, Prevention, and Education (HOPE) Case Manager plays a vital role in empowering individuals to achieve optimal health and well-being through community-based support services. This position is responsible for conducting intake assessments, developing personalized care plans, making referrals, re-evaluating progress, and coordinating discharge planning for individuals enrolled in HOPE Services. With a strengths-based, client-centered approach, the HOPE Case Manager ensures services are delivered with compassion and effectiveness, helping clients navigate barriers to care and access critical resources. Additionally, this role is responsible for program implementation, evaluation, and compliance with funder requirements while fostering strong partnerships with key stakeholders to enhance community impact. This position supports individuals across multiple counties, and work hours may be contingent upon grant funding.

Requirements

Bachelor’s Degree in a Human Services related field from a college/university accredited by the US Department of Education required or equivalent HIV-related work experience may be considered with approval from funding source
One (1) year experience in case management, client management, or approved work experience from funding source required
Must have knowledge of and ability to relate to community resources in order to best serve clients
Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health
Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
Must be able to occasionally work evenings and weekends
Must be able to work independently as well as collaboratively within a team setting
Must exhibit ability to work with targeted population, and possess knowledge of and ability to relate to community resources
Must be detail oriented, have excellent organizational skills and be flexible
Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines
Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Aspire protocols
Must possess/maintain a valid driver’s license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization
Must have reliable transportation to transport self/others and to attend trainings and/or meetings

Nice To Haves

Basic knowledge of HIV, Hepatitis C, and Harm Reduction Principles highly preferred
Knowledge and understanding of Indiana Medicaid, HIP 2.0, and Marketplace coverage highly preferred
May be required to obtain and maintain Outreach Testing certification, OraSure ®/OraQuick ®, or other approved testing technology certification within 90 days of hire date. This will be coordinated through Aspire after hire.

Responsibilities

Conducting intake assessments
Developing personalized care plans
Making referrals
Re-evaluating progress
Coordinating discharge planning for individuals enrolled in HOPE Services
Program implementation
Evaluation
Compliance with funder requirements
Fostering strong partnerships with key stakeholders to enhance community impact

Benefits

Group Medical (PPO and HSA Plans)
Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics
Health Savings Account
Group Dental and Vision Plans
Prescription coverage, including low copays on all covered medications through select pharmacy locations
Employee Wellness Program
Group Life, AD&D Insurance
Long Term Disability
Short Term Disability
Paid-Time Off (PTO)
Paid Holidays
Paid Bereavement
Retirement Plan with generous employer match - Up to 6% match
Employee Referral Bonus Program
Your Money Line Financial Wellness Program