Homestretch Host - Seasonal

Churchill Downs•Florence, KY

6d•Onsite

About The Position

Turfway Park Racing & Gaming is a gaming facility in Florence, Kentucky. Turfway Park Racing & Gaming features 850 popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section, event center, restaurants and live horse racing. This would be a seasonal position assisting the Homestretch Restaurant during racing season. Description

Responsibilities

Greeting guests as they enter, and putting them on a waiting list as necessary.
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering questions.
Knowledge of Bourbon and Brew menu.
Other duties as assigned.
Providing great customer service.
Other duties as assigned.