Host/Hostess - Sis Boom - Seasonal

Jay Peak Resort • Jay, VT

7d • $15

About The Position

This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading. The Host/Hostess coordinates dining reservations and activities to waitstaff to provide fast and courteous service to patrons. This position is the first to interact with guests and possesses a friendly, personable, information and professional demeanor while performing the following essential duties and responsibilities.

Responsibilities

• Schedules dining reservations and arranges parties or special events for dinner.
• Welcomes guests with a friendly, professional and energetic attitude. Escorts guests to tables with menus.
• Answers phone calls in a timely and courteous manner, gives basic information on reservations, availability, restaurant hours and services.
• Keeps track of waitlist and open tables and accurately quotes wait times to guests.
• Assigns tables to guests depending on party size and server availability and seats guests in a timely manner.
• Answers guest inquiries regarding the menu and recommends items. Follows allergy policies.
• Takes drink orders, if necessary, and certified by the Vermont Department of Liquor Control.
• Observes and assists in preparing unoccupied tables for guests by wiping surface tops, removing debris and ensure seats and floors are clean around the table. Assists in resetting tables.
• Assists with wait staff side work and opening and closing duties.
• Keeps podium in a neat and orderly fashion.
• Takes to-go orders accurately, recording guest name and contact number. Record the order in the POS, pack prepared take-out orders and delivers to guest. Helps take food to guests tables as needed.
• Reports any guest complaints directly to supervisor or manager immediately.

Benefits

• Wage: $15/hour plus gratuities
• Paid Sick Time
• 401k program eligibility with employer match after a year of employment with 1,000 hours of service
• FREE or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees