Homeownership Program Manager

People's Self-Help Housing•San Luis Obispo, CA

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About The Position

People’s Self-Help Housing (PSHH) is looking to hire an experienced Homeownership Program Manager. This individual will oversee all aspects of People’s Self-Help Housing (PSHH) homebuyer program including homebuyer education, compliance/reporting for various funding sources, buyer selection processes, participation in DRE and legal processing, and the underwriting/escrow process for PSHH’s for-sale affordable housing developments. This role ensures that applicants are well-prepared for homeownership, programs comply with funder and regulatory requirements, and transactions close smoothly. The Manager will coordinate across internal teams, funding partners, lenders, escrow, and community stakeholders to ensure successful outcomes for buyers and the organization. This position will work in partnership with the PSHH team members primarily responsible for development and construction of for-sale projects. With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources. This is a full-time position (40 hours per week, 5 days per week). Salary DOE, with a very competitive benefit package including: Employer-paid Medical/Dental/Vision, LTD/STD Pension Profit Sharing Plan Paid Vacation, Holidays, and Sick Time Employer investment in professional education and employee wellness excellent, supportive staff and work environment.

Requirements

Ability to speak Spanish.
Strong proficiency in Microsoft Office and Adobe suites.
Obtain and maintain notary certification.
Efficiency in using and identifying credible online research resources.
Ability to organize and prioritize their workload with minimal supervision.
5+ years’ experience in housing counseling and or mortgage lending preferred.
Bachelor’s degree or Associate’s degree in a relevant field (equivalent experience considered).
Ability to travel within the PSHH service area.
Some evening hours may be required for meetings or to attend to other demands of the role.

Responsibilities

Oversee compliance with Serna, PLHA, HOME, CalHOME, USDA, and other funding sources, including application intake, reporting, and documentation.
Overseeing buyer underwriting processes in line with project milestones and funding requirements.
Ensure buyer files meet funder, regulatory, and audit requirements.
Manage oversight for all reporting systems (e.g., CounselorMax) and prepare timely reports for funders and PSHH leadership.
Ensure reporting requirements are met for all funding sources by project.
Develop, schedule, and deliver first-time homebuyer education classes (English and Spanish) covering budgeting, credit, mortgage readiness, etc.
Design and deliver pre- and post-purchase counseling for prospective buyers.
Maintain and update education materials to ensure compliance with HUD, NeighborWorks, or other standards as required and all funding sources that are project specific.
Ensure integration of funding specific requirements into education materials (e.g. Serna, CalHOME, etc.).
Ensure education materials reflect project specific needs including funding, AMI and resale restriction overviews.
Develop PSHH-approved buyer selection parameters and process based on applicable funding sources for each project/program. Secure approval of program parameters prior to launching marketing and outreach efforts.
Create/oversee application intake, processing, and buyer selection in accordance with PSHH buyer selection process and approved guidelines.
Oversee the eligibility screening, income certifications, and underwriting review process.
Ensure fair housing laws are followed and that buyer selection is done through a lottery.
Ensure accuracy of Housing Specialist when underwriting buyer applications for program eligibility and loan readiness.
Produce purchase contracts and secondary loan documents for qualified buyers.
Coordinate with lenders, title, and escrow to ensure timely closings.
Track buyer milestones including loan pre-approval, contract execution, contingencies, Certificates of Occupancy, and escrow closing.
Prepare and maintain digital files, closing binders for compliance and long-term monitoring.
Ensure accuracy in preparation of all program materials for closing (loan documents, resale agreements, etc.).
Build relationships with lenders, realtors, funders, and advocacy organizations to promote PSHH’s homeownership opportunities.
Serve as primary liaison for counties, cities, and other partners soliciting PSHH homeownership program services to coordinate compliance, marketing, and reporting.
Function as primary liaison for prospective program participants by communicating effectively with representatives of public and private entities, lending institutions and agency staff.
Serve as an internal resource to real estate development, self-help program and other departments seeking homeownership expertise.
Participate in the ongoing development and certification of PSHH Community Development Financial Institution (CDFI): Peoples’ Opportunity Fund. Develop strategies for increasing CDFI impact.
Apply for, oversee and administer applicable downpayment assistance resources that PSHH can reuse for qualified buyers.
Support grant requests to financial partners to support housing counseling and financial education services, aiming for $150,000 annually.