Homeless & Housing Analyst

City of Lake Elsinore•Lake Elsinore, CA

11h

About The Position

Under general supervision, performs duties associated with the City of Lake Elsinore’s Homeless Services Program. Manages and administers the day-to-day operations of the program, providing technical oversight, budget management, program direction, and grant management. Conducts daily street outreach activities in coordination with City Code Enforcement and the Riverside County Sheriff’s Office to identify and engage individuals experiencing homelessness, connect them with available services, and ensure compliance with local ordinances. Serves as the primary liaison between the City’s internal team and the City’s housing navigation and supportive service partners to facilitate effective communication, case coordination, and resource alignment. The incumbent assists the Assistant Director of Lake and Community Operations in public meetings and activities and oversees coordination with service agencies, non-profit organizations, and regional partners. Provides professional staff support to City management and performs related work as required. DISTINGUISHING CHARACTERISTICS: This journey-level professional classification performs the full range of duties as assigned, working independently, and exercising judgment and initiative. Employees working in this capacity receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Requirements

Any combination of education and experience that provides the required knowledge, skills, and abilities necessary for a Homeless & Housing Analyst.
Bachelor’s degree from an accredited college or university with major coursework in public administration, business administration, social work, sociology, or a related field.
Three (3) years of increasingly responsible professional experience in housing, homelessness services, or social services program management.
Possession of, or ability to obtain, a valid California Driver’s License.
Knowledge of : Principles and practices of municipal management and government
Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility
Research and reporting methods, techniques, and procedures including sources of information related to a broad range of municipal programs, services, and administration
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility
Complex arithmetic and statistical techniques
Project and/or program management, analytical processes, and report preparation techniques; municipal programs and other related governmental programs
Public agency budget development and administration; sound financial management policies and procedures
Grant management
Principles and practices of contract administration
Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly
Record-keeping principles and procedures
Principles of providing functional direction and training
City and mandated safety rules, regulations, and protocols
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed
Ability to: Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities
Plan and conduct effective management, administrative, and operational studies
Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner
Conduct complex research projects on a wide variety of topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports
Plan, organize, and carry out assignments from management staff with minimal supervision
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials
Interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed
Maintain accurate files and records
Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action
Research, analyze, and evaluate new service delivery methods, procedures, and techniques
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards
Plan, organize, and coordinate the work of assigned staff
Effectively provide staff leadership and work direction
Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines
Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work
Skill to: Operate an office computer and a variety of word processing and software applications.

Responsibilities

Develops, implements, and manages a comprehensive homeless services program.
Represents the City of Lake Elsinore in meetings with community organizations, regional partners, and public agencies.
Prepares and presents reports to the City Council, regional boards, and community groups.
Manages consultants, contractors, and service providers to ensure program goals and objectives are achieved.
Oversees grant applications, compliance, and reporting.
Conducts research, collects data, and prepares reports and recommendations for management and City Council.
Coordinates homeless prevention, outreach, and enforcement activities across departments and agencies.
Responds to inquiries from the public and provides program information.
Plans and implements projects related to housing and homeless services.
Prepares and monitors the program budget.
Participates in staff selection, supervision, training, and evaluation.
Performs related duties as assigned.