Housing Coordinator Manager, Council for the Homeless
About The Position
Are you an experienced leader that can manage a team that navigates houseless individuals through needs assessments with a trauma-informed lens towards diversion and/or housing placement? Are you knowledgeable of social services in Clark County and able to assist employees with de-escalation and problem-solving skills that support the houseless community? If so, you might be the perfect fit for our Housing Coordinator Supervisor position! The Council for the Homeless (CFTH) operates the Housing Solutions Center (HSC), our community’s one-stop access point for over 40 housing assistance programs, including emergency shelter, homelessness prevention, and programs designed for specific populations such as families or unaccompanied youth. Staff and volunteers at the HSC work with clients to assess their housing needs and connect them to their best fit housing solution, as well as connect them to services in the community that will help them on their journey toward safe and stable housing. The Housing Coordinator Manager assists in training community partners to collaborate with policies and procedures and ensures the use of Coordinated Entry & Assessment best practices. Your skills and experience will directly serve our community as you: Assist with interviewing, hiring, orientation, candidate selection, performance evaluations, and training for Housing Specialists – Housing Coordinators. Commit to ongoing learning and advancing anti-racist practices, diversity, equity, and inclusion. Create and manage the Housing Specialist – Housing Coordinator schedule and prioritize projects. Ensure confidentiality, data quality, and a proactive, client-centered approach to meet participant needs. Communicate with the Coordinated Entry Systems Manager regarding partner agency needs, staffing, and projects. Maintain up-to-date Coordinated Entry & Assessment policies and procedures. Review program referral files for funding and grant compliance. Train staff on best practices, including client-centered approaches and trauma-informed care. Collaborate with the Coordinated Entry Systems Manager to plan and coordinate trainings. Oversee day-to-day assessment and program referral efforts in Clark County. Represent the agency at community meetings professionally. Prepare and facilitate meetings with internal staff and external partners.
Requirements
- At least two years’ experience working directly with people who are low income and/or homeless or equivalent.
- Commitment to ensuring there is equitable access to the local homeless crisis response system for all.
- At least two years’ supervisory experience.
- Experience facilitating meetings and fostering a strong team-oriented work environment.
- Strong organizational, communication and time management skills.
- Valid driver’s license and access to automobile required.
Nice To Haves
- Lived experience as someone who is low-income, homeless and/or in recovery.
- Speaks a language(s) other than English and reflects our diverse community.
- Administering assessments experience and skill to people who have experienced trauma or may be experiencing mental health symptoms or substance use disorders.
- Experience using HMIS or other databases.
- Knowledge of Clark County resources and agencies that serve people experiencing homelessness.
Responsibilities
- Assist with interviewing, hiring, orientation, candidate selection, performance evaluations, and training for Housing Specialists – Housing Coordinators.
- Commit to ongoing learning and advancing anti-racist practices, diversity, equity, and inclusion.
- Create and manage the Housing Specialist – Housing Coordinator schedule and prioritize projects.
- Ensure confidentiality, data quality, and a proactive, client-centered approach to meet participant needs.
- Communicate with the Coordinated Entry Systems Manager regarding partner agency needs, staffing, and projects.
- Maintain up-to-date Coordinated Entry & Assessment policies and procedures.
- Review program referral files for funding and grant compliance.
- Train staff on best practices, including client-centered approaches and trauma-informed care.
- Collaborate with the Coordinated Entry Systems Manager to plan and coordinate trainings.
- Oversee day-to-day assessment and program referral efforts in Clark County.
- Represent the agency at community meetings professionally.
- Prepare and facilitate meetings with internal staff and external partners.
Benefits
- Bi-lingual pay differential.
- 100% employer-paid medical, dental, vision, life insurance, and long-term disability insurance for the employee only.
- Benefits package also includes 5.58% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off and separate sick time accrual.
- Meaningful work that addresses affordable housing and homelessness in our community
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
