Homecare Scheduling Coordinator

Right at Home Hilton Head Savannah•Bluffton, SC

4d•Onsite

About The Position

Are you good at solving timed puzzles, “matchmaking”, and top-notch customer service ? Then Right at Home serving the Hilton Head area wants you as our full-time Homecare Scheduling Coordinator ! This role is an integral part in maintaining the client and caregiver relationship for our home care agency. Successful candidates will be passionate, dedicated, and resourceful when placing the Right People in the client’s home to provide the Right Care when our clients needs it. If you are interested in a leadership role with a national home care organization with a family like culture that values their staff as much as their clients, read below to learn more and apply today! Here's Why Scheduling Coordinators Like Working at Right at Home: Competitive Compensation Medical, Dental, Vision and Life Insurance Plans 401(k) Retirement plans Paid time off Employee Discount Programs Bonuses for employee referrals Paid training and professional development opportunities Weekly Pay Daily opportunity to make a real difference in the lives of others

Requirements

High School graduate or equivalent with two years of business experience.
Basic office and computer skills and organizational abilities.
Excellent interpersonal relations abilities.
Excellent telephone skills.
Knowledge of common medical terminology.
Able to work independently, demonstrating sound judgment.
Read, write, speak, and understand English as needed for the job.
Be available as required for on-call duty outside of normal office hours.

Responsibilities

Answers telephone, takes inquiries or messages in an upbeat, professional manner.
Schedules and coordinates day-to-day activities of caregivers.
Communicates continually with associates and clients to evaluate service.
Serves as liaison between associates and Branch Director.
Responds promptly and courteously to all clients’ calls.
Receives referrals and inquiries on the programs of the company.
Assists with sales, marketing, and public relations efforts.
Ability to problem solve and make decisions and multi-task in a fast paced environment.
Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing.
Maintains documentation of associate work record in ClearCare for all homecare associates.
Performs on-call coordinator duties as needed.
Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual.
Other general office and clerical functions.