Home Health LVN Intake & Scheduling Coordinator
About The Position
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. This full-time position offers competitive pay, generous benefits and a supportive work environment. The LVN Intake & Scheduling Coordinator serves as a central point of coordination for incoming Home Health referrals and provides licensed clinical support throughout the intake and scheduling process. This role is responsible for intake processing, medical record collection, insurance verification, EMR data entry, and scheduling of Start of Care (SOC) and subsequent visits. In addition, the LVN supports clinical intake functions, including preliminary clinical screening, prioritization, and coordination with Home Health clinical leadership to ensure safe, timely, and appropriate admissions. Schedule: Monday - Friday; 8:30am-5:00pm Location: On-site; Larkspur, CA By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Requirements
- Completion of a Licensed Vocational Nursing Education Program from an accredited school
- Minimum two years’ experience performing clerical duties, preferably in a healthcare setting
- Current Licensed Vocational Nurse certification from the California Board of Vocational Nurse and Psychiatric Technician Examiners
Responsibilities
- Intake & Referral Management
- Coordinate and process all new Home Health referrals from hospitals, physicians, SNFs, and community partners
- Gather and verify required referral documentation, including physician orders, clinical records, demographics, and insurance information
- Scheduling & Start of Care Coordination
- Schedule Start of Care (SOC) visits in alignment with clinical priority, payer requirements, and staffing availability
- Coordinate ongoing visit scheduling in collaboration with clinical leadership and field staff
- Clinical Intake Support (LVN Scope)
- Conduct initial clinical screening of referrals to support prioritization and safe admission planning
- Identify high-risk clinical factors (e.g., wounds, IV/infusion, recent hospitalization, fall risk, complex medication regimens) and escalate appropriately
- Care Coordination & Communication
- Collaborate closely with Home Health clinical leadership, admission clinicians, provider relations, and billing teams
- Communicate effectively with physicians, hospitals, and facilities regarding referral status and admission timelines
- Documentation & Compliance
- Maintain accurate, complete, and timely intake and scheduling documentation
- Ensure intake workflows align with Medicare, Medi-Cal, and managed care requirements
Benefits
- competitive pay
- generous benefits
- supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
