Intake - Onsite

Interim HealthCare • Alsip, IL

4d • $23 - $26 • Onsite

About The Position

Home Health Intake Coordinator (CSR) Onsite - Alsip, IL Experience a Work Culture That Values YOU. At Interim HealthCare®, we believe in creating a supportive environment where employees are genuinely valued. As a Home Health Intake Coordinator, you’ll work in a culture where management is supportive, and you are empowered to advocate for your referrals. Home Health Intake Coordinator Overview: Competitive Compensation: $23 - $26 per hour - commensurate of experience Access to online training, CEU opportunities, and tuition discounts through Rasmussen University Comprehensive Benefit Package including PTO, holiday pay, medical/dental/vision insurance, and a 401(k) plan

Requirements

• High School Diploma or GED - some college preferred
• Able to work onsite Monday - Friday, 8:00 am to 5:00 pm
• May be required to work later to ensure completion of work
• Understands HIPAA compliance
• Minimum 2 years of experience in service coordination in healthcare, staffing, or related industry (preferrably Home Health)
• Proven organizational skills and detail orientation
• Ability to multi-task, excellent communication skills
• Daily demonstration of a customer service mindset

Responsibilities

• Provides initial Customer Service to patients, family members, referral sources, and fellow healthcare providers, to ensure a complete referral is received and entered in the E.H.R. system.
• Monitors and uses Forcura, Outlook email, (CarePort/Wellsky, Aidin, Aida, Ensocare, NaviHealth, EPIC EMR portals, and any additional assigned portals), timely and responds within 60 minutes to referral source/BDRs
• Communicates with patient/client and family regarding arrangements for the initiation of care/services
• Receives and enters complete referral to include all the information listed in process
• Completes verification/eligibility and initial auth and enters information during the referral entry process
• Provide a centralized intake and client service function to gather pertinent patient/client, clinical, and financial information to optimize sales, customer responsiveness and satisfaction, and quality care

Benefits

• PTO
• holiday pay
• medical/dental/vision insurance
• 401(k) plan
• Access to online training
• CEU opportunities
• tuition discounts through Rasmussen University

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees