Home Care Scheduling Manager

BAYADA Home Health Care • Sarasota, FL

2d • Onsite

About The Position

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Bradenton, FL Assistive Care Office . If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Client Services Manager will: Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Requirements

• Bachelor degree is required
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Nice To Haves

• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Benefits

• Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
• Impactful Work - Make a meaningful impact in the Bradenton Community!
• Weekly Pay- Consistent weekly paychecks to keep your finances on track.
• Comprehensive Benefits - Medical, dental, vision, and more-- we've got you covered
• Work- Life Balance - Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
• Career Growth- Advancement opportunities to help you grow in your career.
• Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees