Home Care Scheduling Coordinator

North Austin•Round Rock, TX

2d•Onsite

About The Position

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As a Scheduler at ComForCare, you will oversee the scheduling and coordination of client services, manage staffing assignments, ensure compliance with agency policies and regulations, and maintain confidentiality of client and employee information Learn more about how we show we value our team and why they love working at ComForCare. Make a meaningful difference by ensuring that clients receive timely and effective care while fostering a supportive, positive environment for employees. Live your best life possible while helping others live theirs. Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day. At ComForCare, it is our CaregiverFirst promise, that our caregivers will be: Treated with respect and dignity. Provided exceptional training on a regular and ongoing basis. Are never alone in the field - support is always available. Thoughtfully matched with clients that they are compatible with. Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.

Requirements

Previous scheduling or office coordination experience (preferred).
Experience in caregiving, home care, or healthcare (required).
Strong communication and problem-solving skills.
Ability to multitask and adapt to changing priorities.
Reliable transportation and valid driver’s license.
Must pass background check and meet state caregiving requirements.

Responsibilities

Scheduling & Coordination Create and maintain weekly caregiver schedules, ensuring client needs are met.
Quickly respond to call-offs and arrange coverage.
Communicate schedule updates to caregivers, clients, and families.
Maintain accurate records in scheduling software.
Caregiving (Primary Backup Support) Provide in-home care when primary caregivers are unavailable.
Assist clients with activities of daily living (ADLs) such as personal care, meal preparation, light housekeeping, and companionship.
Follow care plans and company standards to ensure quality service.
This position requires the person to be in-office during normal business hours and provide one-call support as needed or required by the supervisor/manager.