Home Care Scheduler

Interim HealthCare - Sioux Falls, SD•Sioux Falls, SD

6d•Onsite

About The Position

Interim HealthCare is America's leading provider of home care, healthcare staffing and hospice. As a veteran owned, women owned and family owned business, we are hiring for a Home Care Scheduler in our Sioux Falls, SD office! This is an in office position, not remote. We have been in Sioux Falls for the past 34+ years, Brookings for the past 8+ years and North Dakota for 3+ years. We strive to hire caring and compassionate individuals who wish to make a difference in their community, through strong leadership and dedication to the healthcare field! The right person for this job will be very proficient in Microsoft Office products. You will need to be personable, friendly and well-versed with effective communication, attention to detail and customer service.

Requirements

Associate Degree or equivalent years of training or work experience preferred but not required.
One (1) year experience in healthcare, temporary help, or related industry.
Knowledge of seniors and documented experience in working with them.

Responsibilities

Assists the Home Care Manager (or designee) in establishing and monitoring compliance with quality and operations standards.
Responsible for all home care scheduling (clients and employees)
Coordinates with Recruiters for positions needed in home care and interview potential candidates.
Responsible for educating new employees on home care procedures and scheduling.
Build positive relationships with clients and field employees.
Assists with home visits to ensure compliance with policies and procedures (as directed by Home Care Manager)
Takes appropriate and timely measures to meet the needs of the customer and employees.
Actively manages available field staff to maximize hours worked.
Assists with marketing, payroll and/or collection functions, as needed.
Ensure all ongoing training/inservices are logged into employee files.
Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel.
Ensures all assigned office functions are completed in compliance with federal, state, and local laws as well as all policies, procedures, and standards of Interim HealthCare.
Promotes agency through education to prospective and existing patients/clients.
Completes other assignments as requested and assigned.
May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.