Home Care Scheduler

Akin Care Senior Services•Princeton, NJ

51d

About The Position

Our agency is growing so join our team! Every great caregiver visit starts with a rock-solid schedule. As our Home Care Scheduler, you’ll juggle calendars, vacation swaps, and last-minute changes—making sure clients receive seamless support and caregivers enjoy predictable, balanced shifts. In short, you keep the heart of our agency beating.

Requirements

Prior experience as a home-care scheduler, staffing coordinator, or dispatcher (health-care environment).
Tech savvy with agency scheduling platforms and Microsoft Office.
Eagle-eye attention to detail and the ability to juggle multiple priorities without dropping the ball.
Empathy and diplomacy—you handle urgent calls with a calm, caring tone. Customer Service is a top priority when dealing with both caregivers and clients.
High school diploma or GED (additional coursework in business or healthcare administration is a plus).

Nice To Haves

additional coursework in business or healthcare administration

Responsibilities

Master the Schedule: Build and confirm all client shifts at least two weeks ahead; track PTO and client requests in real time.
Right Caregiver, Right Client: Match skills, proximity, and personalities to guarantee quality, continuity, and satisfaction.
Tackle Emergencies Gracefully: Maintain an up-to-date on-call list and secure coverage within minutes—not hours.
Keep Everyone Informed: Send instant updates to caregivers, clients, and managers via phone, text, and scheduling software.
Support Growth: Assist HR with new-hire onboarding and share feedback that strengthens retention.