Home Care Scheduler

Interim HealthCare of Northwest Georgia•Macon, GA

About The Position

As a Home Care Scheduler with Interim HealthCare®, you’ll do more than build schedules — you’ll ensure every client receives dependable, timely care when they need it most. In this fast-paced and essential role, you are the connection between our caregivers and the families we serve. This position is ideal for someone who thrives under pressure, enjoys problem-solving, and takes pride in making sure no shift goes uncovered. Your ability to think ahead, communicate clearly, and act with urgency directly impacts the quality of care our clients receive at home. As a locally owned and operated agency, we combine the strength of a nationally trusted brand with a deep commitment to our community. We value reliability, teamwork, and accountability — and we’re looking for someone who shares those values.

Requirements

High school diploma required; Associate’s degree preferred
At least one (1) year of scheduling, staffing, or home care experience preferred
Strong customer service and phone communication skills
Ability to multitask and make quick decisions in a fast-paced environment
High attention to detail and strong organizational skills
Proficiency with scheduling software and Microsoft Office
Professional, calm demeanor under pressure

Responsibilities

Create and manage caregiver schedules to ensure full shift coverage
Quickly fill open shifts due to call-offs, new cases, or schedule changes
Match caregivers to clients based on skills, availability, and compatibility
Communicate schedule updates clearly and professionally with caregivers and clients
Monitor attendance, late arrivals, and reliability trends
Maintain accurate documentation in scheduling and EVV systems
Collaborate with recruiting and clinical teams to anticipate staffing needs
Provide on-call scheduling support as assigned