Home Care Coordinator

Always Best Care•Dallas, TX

41d•$50,000 - $56,000

About The Position

The Home Care Coordinator plays a vital role in ensuring the highest quality of care for our clients. This position focuses on in-person client support, assessments, care plan updates, and supervisory visits. The Specialist will serve as the bridge between clients, caregivers, and the administrative team to ensure client satisfaction and safety.

Requirements

Previous experience in home care, senior care, or case management is strongly preferred.
Previous experience as a CNA, patient care technician, or direct support professional is required.
Strong assessment, documentation, and communication skills.
Ability to work independently in the field while maintaining consistent communication with the office team.
Reliable transportation and valid driver's license.

Responsibilities

Conduct New Client Assessments within the first 24 hours of care.
Complete and maintain care plan updates and medication list updates in a timely manner.
Perform regular supervisory visits with clients and caregivers to ensure compliance and satisfaction.
Visit clients following significant incidents, including falls or hospitalizations, and update care plans as needed.
Serve as the problem-solver for families by building strong rapport with clients and their loved ones, fostering trust, support, and peace of mind.
Document all assessments, visits, and updates in the EMR system.
Provide feedback and recommendations to the Operations Manager regarding client needs and trends.
Collaborate with the Client Services Coordinator and Scheduling team to ensure accurate caregiver placement.