Holter/Pacemaker Tech (Falmouth)

Cape Cod Healthcare•Falmouth, MA

1d•Onsite

About The Position

This position involves technical and administrative duties related to holter and pacemaker monitoring. Key responsibilities include patient interaction for device monitoring and education, managing patient schedules, processing reports, utilizing EHR software, and communicating with various medical staff. The role also entails administrative tasks such as backing up systems, record keeping, billing, and supply management. The individual is expected to uphold values of compassion, accountability, respect, excellence, and service in all interactions.

Requirements

Ability to read, write and communicate in English
High school diploma
Knowledge of basic anatomy and physiology
Ability to recognize P Wave, PR Interval, QRS Complex, ST Segment, T Wave, and QT Interval
Knowledge of basic dysrhythmias with the ability to recognize Sinus, Atrial, Junctional and Ventricular Dysrhythmias as well as Heart Blocks
Basic computer skills
Knowledge of basic office equipment including copy machine, fax machine, telephone and postage
Exhibit the values of respect, integrity, innovation and compassion
Must be able to project a professional, pleasant image while interacting with a variety of personalities
Ability to relate cooperatively with all contacts including staff, patients and outside offices
Pleasant telephone voice and etiquette
Excellent verbal communication skills

Nice To Haves

Certified Medical Assistant preferred

Responsibilities

Telephone and internet device patients, monitor, retrieve reports on line and give reports to physicians
Ensure new device implant patients are enrolled in a monitoring system
Contact patients who have missed their scheduled device appointment/check and reschedule missed appointments
Application and education of holter monitor to patients
Edit holter monitor reports on software and give reports to physicians
Return phone messages and answer pacemaker and holter monitor questions
Use of EHR software to obtain and input information
Communicate with physicians, nurse practitioners, CMA, medical records and secretaries
Back up both the holter and pacemaker systems
Purge old records/documents and transfer to storage boxes
Bill both holter and device reports
Stock and order supplies for both the holter and pacemaker
Offer assistance to coworkers when able
Communicate effectively and interact with others, understand and interpret policies and regulations within the department and practice
Performs other work related duties as assigned or requested
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC’s commitment to CARES: compassion, accountability, respect, excellence and service