Hispanic Bilingual Cashier/Greeter

SpeeDee Bonnabel•Kenner, LA

2d•$13 - $15

About The Position

Welcome Home!!! Mustbe Bilingual in Spanish and English. Need to be fluent in English. In this position you'll make customers feel welcome, you'll smile alot and make friends with our guests. You'll greet customers at their car and get them signed in. Enter work order data into the computer, assist the techs with pulling air and cabin filters off the shelf, then you'll cash the customers out and escort them to their car. You'll keep the lobby clean, you'll assist manager with some paperwork and reports. You'll have fun. Simple and easy. 80% of the time is spent in the bays. Its hot in the summertime so you may perspire some. Must assist technicians with pulling new filters off the shelf, greeting customers and ACCURATELY getting customer information, especially emails. Must have a smiling face and happy disposition. Will be driving vehicles into the bays for the technicians to begin work. Will have heavy interaction with customer. Will be accepting payments (cashier). Must be willing to go put flyers under windshields at grocery stores and strip malls to drive car counts. Saturday work is required. Weekly Bonuses available for email collection. Job Summary The cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager. Let’s talk about the SpeeDee Service Difference: Local Ownership Most SpeeDee stores are locally owned. They’re run by families who service the automotive needs of other families in their communities. Quality Service SpeeDee was built on a solid commitment to customer service. Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program. Multi-Point Courtesy Check and Service Review Every time you bring your vehicle in for a 17-Point Oil Change, we’ll also give you a multi-point courtesy check and a service presentation as an added bonus. Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service. Maintenance Records If you’re not sure which services you need or which services you’ve already completed, don’t worry. We’ll keep track of your SpeeDee maintenance history and manufacturer’s recommended service schedule. Affordable Rates Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost. You Decide It’s our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today – no appointment necessary! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.

Requirements

Mustbe Bilingual in Spanish and English
Need to be fluent in English
Must assist technicians with pulling new filters off the shelf, greeting customers and ACCURATELY getting customer information, especially emails
Must have a smiling face and happy disposition
Will be driving vehicles into the bays for the technicians to begin work
Will have heavy interaction with customer
Will be accepting payments (cashier)
Must be willing to go put flyers under windshields at grocery stores and strip malls to drive car counts
Saturday work is required
Commitment to excellence at all levels of service
Retail experience, automotive experience helpful
Good communication skills, cheerful and friendly
Enthusiastic attitude and good work ethic
Basic computer and office management skills
Clean and neat appearance, good telephone voice

Responsibilities

Make customers feel welcome
Greet customers at their car and get them signed in
Enter work order data into the computer
Assist the techs with pulling air and cabin filters off the shelf
Cash the customers out and escort them to their car
Keep the lobby clean
Assist manager with some paperwork and reports
Assist technicians with pulling new filters off the shelf
Accurately getting customer information, especially emails
Driving vehicles into the bays for the technicians to begin work
Accepting payments (cashier)
Go put flyers under windshields at grocery stores and strip malls to drive car counts
Establishing and maintaining good customer relations
Accurately complete paperwork required to track and service customers
Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager
Greets and interacts with the customers in a friendly, professional, and inviting manner
Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
Reviews services performed and bills out the customer
Obtains any technical information from manager or tune-up technicians in response to questions from customers
Presents all promotional materials to customers
Maintains marketing programs as directed by manager
Answers telephone in an approved manner
Works to maintain a team effort of quality customer service
Maintains spotless customer service/office area
Maintains spotless customer restrooms
Greets and writes up work orders for customers when business trends dictate the need
Conforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policies
Maintains appointment scheduler
Maintains operations of office computer system and daily cash receipts