HIM Record Review Sr Associate- Release of Information

Nebraska Medicine•Omaha, NE

25d

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Shift Details: M-F 8am - 4:30pm Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path. Be part of something extraordinary at Nebraska Medicine! Answer incoming calls from external and internal customers regarding release of medical records. Provide quality customer service by responding to requests for information or records through processing phone, in person, electronic or paper requests in a timely and accurate manner. Process requests for records and other clinical information in a timely and accurate manner that meets customer needs and expectations and adheres to all legal and regulatory guidelines. Applies and adheres to HIPAA, organizational, and departmental release of information policies when answering all requests and protects the confidentiality and security of all medical records for the benefit of the patient, hospital and care providers. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status. Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics. Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care. Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for. Use this tool to search for jobs with Nebraska Medicine. Opportunities include full-time, part-time and casual positions in patient care, nursing, nursing support, allied health, diagnostics, administration, customer service, facilities, IT and more. If you are seeking Physician Opportunities, please visit NebraskaMed.com/Careers/Physician-opportunities For opportunities in Food and Environmental Services, please visit NebraskaMed.com/Careers/Food-environmental-services The option to create an automated alert of new job postings is available to candidates. You must create/sign in to our external career site by clicking “Sign In” in the top right corner of the page. If you have not created a sign in yet, please follow the directions on the page. A confirmation email will be sent that you must confirm before any job alerts will be sent. Job alerts are sent daily when a new job requisition is posted that meets your job alert criteria.

Requirements

Minimum of two years’ experience working with health information in a healthcare setting required.
Experience in reading and understanding medical record data, familiarity with physician documentation, and medical record content required.
High school graduate or equivalent required.
Knowledge of Medical Terminology acquired in a classroom setting or obtained through on the job training required.
Ability to work independently, problem solve, and prioritize with minimal supervision and positive customer service relationships required.
Strong time management, critical thinking skills and ability to manage multiple demands required.
Experience with Microsoft Office, specifically Word and Excel required.

Nice To Haves

Associate’s degree in health information management (HIM) preferred.

Responsibilities

Answer incoming calls from external and internal customers regarding release of medical records.
Provide quality customer service by responding to requests for information or records through processing phone, in person, electronic or paper requests in a timely and accurate manner.
Process requests for records and other clinical information in a timely and accurate manner that meets customer needs and expectations and adheres to all legal and regulatory guidelines.
Applies and adheres to HIPAA, organizational, and departmental release of information policies when answering all requests and protects the confidentiality and security of all medical records for the benefit of the patient, hospital and care providers.