HIM Provider Liaison, Days, M-F

Erlanger Health System • Chattanooga, TN

1d

About The Position

A Provider Liaison collaborates with the Health Information Management Department, mid-level Providers, Community Providers, Employed Providers, and Residents to help mitigate any issues they may have in regard to completing medical records. The Provider Liaison monitors deficiencies within the electronic health record system using a variety of reports generated by the software. The Provider Liaison communicates regularly with Providers and/or their support staff to have chart deficiencies completed in a timely manner and trouble-shoots any issues. Assist Providers with chart completion issues. This position is required to evaluate all deficiencies that a Provider declines to complete and either resends, reassigns, or completes the deficiency depending on the outcome of their investigation of the patient's chart. The Provider Liaison also releases notifications and facilitates administrative holds on Provider privileges for delinquent medical records in accordance with Erlanger Health Bylaws/Rules and Regulations. The Provider Liaison may be required to backfill the following job functions; (EWCH these are part of the daily responsibilities) eHIM chart analysis, transcribed documentation prioritization, scanning, duplicate medical records, answering phones, sorting faxes and mail.

Requirements

• High School Diploma or equivalent
• Three-years of experience in a Health Information Management department or equivalent in a health care setting.
• Knowledge of Federal, State, DNV, and other Regulatory agency requirements in relation to electronic medical record completion.
• Familiar with Electronic Health Records, web-based transcription systems, and electronic document/image systems.
• Knowledge of HIPPA guidelines.
• Proficient in basic release of information guidelines.
• Consistently meet or exceed productivity and quality standards as defined by the HIM Leadership.

Nice To Haves

• Bachelor Degree with HIM
• Skilled in the use of personal computer and knowledge of Microsoft Word, Excel, E-mail and PowerPoint.
• Well organized with the ability to work independently, identify priorities, and meet deadlines.
• Ability to maintain positive communication with Providers, associates, staff and general public.
• Must keep all medical/administrative information confidential.
• Knowledge of medical terminology and business law.
• Possess excellent written and verbal communication skills.
• Must maintain impeccable integrity at all time.
• RHIT or RHIA

Responsibilities

• Monitoring deficiencies within the electronic health record system.
• Communicating with Providers and/or their support staff to have chart deficiencies completed in a timely manner.
• Trouble-shooting issues related to chart completion.
• Evaluating all deficiencies that a Provider declines to complete and either resends, reassigns, or completes the deficiency.
• Releasing notifications and facilitates administrative holds on Provider privileges for delinquent medical records.
• Backfilling job functions such as eHIM chart analysis, transcribed documentation prioritization, scanning, duplicate medical records, answering phones, sorting faxes and mail.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees