Electronic Health Record Specialist 2-8125

Kingman Regional Medical Center•Kingman, AZ

About The Position

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country. LEVEL 1: This position is responsible to perform duties and functions associated with scanning of documents into the EHR, quality review of record content and analyzing the medical record for provider deficiencies. LEVEL 2: This position is responsible to perform duties and functions associated with scanning of documents into the EHR, quality review of record content, analyzing the medical record for provider deficiencies and release of information. LEVEL 3: This position is responsible for being able to perform duties associated with HIM operations. This will include patient portal assistance, provider deficiency calculation and reporting, prepping scanning and analysis of all records, accurate and compliant release of information.

Requirements

High school diploma or GED equivalent
Ability to operate office equipment such as PC, scanner, copier, printer, and fax machine
Awareness of HIPAA, HITEC, and Meaningful Use
Ability to work in a team-oriented, collaborative environment
Prioritize duties/tasks effectively
Understand all apply HIPAA guidelines as they relate to release of information
Ability to multitask to balance the various types of requests
Ability to utilize resources in an organized manner
Must have sufficient oral and written communication skills
Must possess the ability to maintain composure in difficult and stressful situations
Ability to develop and maintain effective working relationships with others
Must possess technical and professional skills and able to articulate technical issues to non-technical community
Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies
One-year experience in either Health Information Management, medical office clerical, or hospital clerical setting
Two-years’ experience in either Health Information Management, medical office clerical

Nice To Haves

Associate’s or higher-level degree

Responsibilities

Retrieves patient charts daily from nursing units and patient care departments
Maintains a log of discharged visits to ensure all charts are accounted for
Preps and scans the documents/charts by following departmental guidelines
Uploads images into electronic record as requested
Performs quality review functions/document indexing on all scanned documents/encounters following departmental quality review guidelines
Analyzes the medical chart for accuracy and completion, per department policy
Assigns documentation deficiencies for the emergency department, inpatient, outpatient surgery, observation, and outpatient diagnostic encounters according to Medical Staff requirements
Works well with all departments and providers, performs and communicates in a highly professional manner
Review all requests for Medical Records applying Health Information Portability and Accountability Act of 1996, Arizona Revised Statutes, and hospital policies as appropriate
Knowledge of electronic and paper-based records storage system as they relate to release of information
Complete record requests no later than thirty days. All subpoenas will be answered within ten days or as noted on the court order.
Completes government agency requests with appropriate billing for copy service according to regulations
Complete requests thru the Release of Information (ROI) module in the electronic medical record for all releases and scan authorizations received to the accurate patient account
Monitors patient phone calls and electronic requests for records
Responsible for Portal email and phone call requests:
Technical support with the portal
Signing patients up for the portal
Accurately merge duplicate medical record numbers
Manually review provider deficiencies to ensure accuracy
Provides accurate lists of incomplete records to providers and management on a weekly basis
Works with medical staff services regarding delinquent provider records per policy
Follows HIPAA patient confidentiality standards
Assists in the creation/editing of training manuals and training of new hires
Demonstrates dependability and teamwork by following hospital and departmental procedures
Promotes and adheres to KHI Behavioral Expectations and always maintains patient confidentiality
Attends department meetings and all required KHI in-services
Offers ideas for improving performance and shows responsibility for job functions
Strives to be a productive member of this institution, working as a team member who demonstrates enthusiasm and self-motivation
Provides excellent customer service
Other duties as assigned