Electronic Health Record Analyst I

Geisinger

19h • Remote

About The Position

Responsible for the performance of tasks related to EHR system implementation, adoption, enhancement, and support. This includes but is not limited to analysis, development, training, testing, documentation, go-live and on-going support, problem resolution, and maintenance. This posting reflects an opening for an Electronic Health Record Analyst I and we are seeking candidates for that position. Geisinger reserves the right to consider applicants for higher levels of this role to include an Electronic Health Record Analyst II and Electronic Health Record Analyst III based on their skills, qualifications, and experience. We encourage all qualified individuals to apply.

Requirements

• Information technology experience
• Attention to detail
• Critical thinking/analytical skills
• High School Diploma or Equivalent (GED)
• Minimum of 2 years-Relevant experience

Nice To Haves

• Epic experience
• Healthcare operations experience

Responsibilities

• Develops a strong understanding of assigned application(s).
• Meets with relevant personnel to gather information and observe workflows.
• Understands the current and proposed standard workflows.
• Identifies opportunities to streamline the workflow to gain efficiencies.
• Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation.
• Performs application testing including scenario-based and parallel testing.
• Learns to apply critical thinking to problem solving and strives to understand the root cause of the issue.
• Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership.
• Provides regular updates regarding work status via standard documentation tools and/or huddles, meetings, etc.
• Learns and begins to apply appropriate issue escalation.
• Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.
• Actively participates in meetings by being an engaged listener and offering both feedback and input.
• Prepares training material and conducts training classes in either virtual or in-person settings.
• Adheres to best practices regarding information security.
• Participates in team on-call rotation to provide 24x7x365 support to assigned areas.
• Provides remote and/or on-site support as needed to end-users.
• Supports system upgrades, patches, and monitoring.
• Assists in the preparation of department guidelines, standards, procedures, and policies.
• Participates in vendor review and selection processes.
• Participates in testing the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications. Examples include laboratory instruments, radiology modalities, medication cabinets, printers, and scanners.
• Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Benefits

• We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
• We encourage an atmosphere of collaboration, cooperation and collegiality.
• We know that a diverse workforce with unique experiences and backgrounds makes our team stronger.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees