RECORD ASSISTANT I

Durham County • Durham, NC

6d

About The Position

The purpose of this position is to conduct transactions with the public in matters requiring a detailed knowledge of rules, procedures, policies, precedents, and activities. Prepares and checks forms, records, reports, applications and other materials for accuracy, completeness, and conformity with established procedures. Makes routine follow-ups to secure required additional information. Maintains files where discretion is involved in assigning items to their proper place.

This job is performed under the general supervision of the Records/Civil Supervisor.

Requirements

• Working knowledge of current state local government statutes pertaining to civil process.
• Demonstrates the ability to multitask in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to collaborate effectively with internal and external partners.
• Detail oriented with strong data entry skills.
• Working knowledge of Microsoft (Word, Excel & PowerPoint)
• Requires a high school diploma and previous experience working with the public in a forward facing capacity

Responsibilities

• Manage all duties of the front desk to assist the public with their needs/complaints.
• Receives, enters and updates all civil process documents into the agency’s report management system (RMS).
• Maintains all civil executions received from the judiciary.
• Schedules and conducts civil auctions with the public to satisfy judgements awarded to plaintiffs.
• Serves as a liaison between the public and law enforcement regarding the status of the civil papers issued.
• Completes administrative tasks such as creating files, copying, scanning, emailing and memo writing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED