Electronic Health Record (EHR) System Analyst
About The Position
Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities? MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. Overview MyPath and it's Operating Companies are currently seeking an Electronic Health Record System Analyst to join their team! POSITION PURPOSE: The Electronic Health Record (EHR) System Analyst will support, maintain, and optimize our Electronic Health Record (EHR) system Netsmart myEvolv. This position plays a critical role in ensuring that our human services programs operate efficiently by improving system functionality, streamlining workflows, and creating custom forms and reports. The ideal candidate will be proactive, solution-oriented, and ideally experienced with the Netsmart myEvolv platform. REPORTING RELATONSHIP: This position reports to the IT Project Management & Applications Director, who in turn reports to the Chief Administrative Officer (CAO)
Requirements
- Higher Education or Certification in the field preferred; High School Diploma required
- 3+ years of experience with Electronic Health Record (bonus if Netsmart myEvolv) system administration or configuration.
- Ability to review operational workflows to support effective system configuration and design.
- Experience designing and maintaining forms (form designer, JavaScript configurations).
- Analytical skills to assess business needs and recommend system changes.
- Excellent communication skills and ability to work with cross-functional teams.
- Ability to multitask and flexibility for changes in priorities.
- Critical thinking and problem-solving skills related to information technology systems and their design.
Nice To Haves
- Experience with reporting tools (e.g. SSRS, Power BI).
- Knowledge of SQL for querying EHR databases to develop reports.
- Understanding of behavioral health or human services workflows
- Understanding of Revenue Cycle and related processes.
Responsibilities
- Serve as a subject matter expert for the Netsmart myEvolv system, providing support to staff across departments.
- Collaborate with clinical and administrative teams to translate operational needs into technical solutions.
- Maintain, configure, and enhance system workflows and forms to support evolving program and regulatory requirements.
- Identify and implement process improvements within myEvolv to increase data accuracy, user efficiency, and service delivery.
- Design and modify custom forms, reports, and dashboards using myEvolv’s built-in form designer and SQL based reporting.
- Support security role setup and user management in the Electronic Health Record and eMAR. Ensure alignment to MyPath security policies and practices.
- Play a key role in system upgrades, testing, and documentation efforts; keep up to date on new features by reviewing release documentation.
- Develop or update training materials as the system is optimized. Provide user training on new forms, features, and best practices.
- Support standard revenue cycle configuration changes (rate and payor changes) and have the ability to learn the setup to be a backup for the finance/AR system administrator (longer term).
- Troubleshoot and resolve user issues; provide Tier 2/3 support in coordination with IS Help Desk and coordinate with the Netsmart support team as needed.
- Conduct self in positive, respectful and collaborative manner while demonstrating proactive actions and decision making that foster supportive work relationships and a healthy and safe environment.
- Communicate effectively verbally and in writing with internal and external customers maintaining professional conduct and confidentiality.
- Maintain knowledge of current trends in information technology and other related areas; attends conferences, workshops, and other training as needed and shares this new information with key stakeholders.
- Comply with and positively reinforce with others the expectations outlined in: Company Handbook; policies and procedures including emergency/disaster procedures, fire/tornado safety and maintains confidentiality.
Benefits
- Generous PTO Package
- Tuition Assistance program for further professional development
- Student Loan Paydown Program
- Health, Dental, Vision, short-term/long-term disability, life insurance
- Generous PTO package
- We are an Employee Owned Company! You will automatically acquire company stock after one year of employment.
- 401(k) Match
- PayActive – access your wages the very next day!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
