HIM EHR Applications Business Partner (1.0 D)

Franciscan Alliance, Inc.

1d•Remote

About The Position

The HIM EHR Applications Solutions Business Partner will triage incoming HIM issues and resolve those they can; escalating and following up on those that need additional resources. This position will serve as a key liaison between Health Information Management (HIM), Information Technology (IT), and business stakeholders. This role will support HIM division leadership with managing projects and activities for IT implementations and changes; new departments/business development, regulatory changes, performance improvement initiatives. Responsibilities include supporting the corporate and regional standards, procedures, protocols, objectives and performance improvement. The role must understand and be able to articulate HIM requirements, operations, workflow and business practices as well as the capabilities of the IT systems. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

Requirements

Associate's Degree
3 years Health Information Experience
2 years EHR Experience
Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) or Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA)

Nice To Haves

Bachelor's Degree
1 year Process Improvement Activities

Responsibilities

Triage, research, prioritize, and follow up on incoming inquires.
Work with others as needed to resolve issues and implement solutions.
Promote and maintain standardization of the EHR and workflows across the corporation.
Acts as an extension of HIM Division Management by serving as a liaison between HIM, IT, and customers.
Serves as the initial go-to person and ensures follow-up is completed.
Prioritize and follow up on division initiatives and tracking to help ensure efficiency.
Participates as a member of the HIM team on such things as meetings, group initiatives, covers for teammates during vacations, provides timely and accurate responses to all stakeholders.
Assist leadership and coworkers in the planning, development, and on-going maintenance of the HIM division functions and projects. Including supporting our Joint Venture and Health Connect partners.
Will assist with covering for coworker's time off.
Serve as a subject matter expert on HIM applications and processes.
Serve as a subject matter expert on health information laws and regulations including release of information, medical records management, confidentiality, information storage and retrieval, designated record set, and electronic health records management.
Monitor and work assigned queues timely to ensure patient information and claims are processed timely.
Partner with the Education and Training team to ensure material is updated and communicated to staff for process changes.
Stay current with healthcare technology, applications, and related HIM regulations and standards.