URGENT Hiring - HHA Scheduler

BrightStar Care of Indianapolis • Carmel, IN

6d

About The Position

Are you looking for a home care job where you can make a difference in people’s lives? Do you want to work for a home care agency that truly cares about you? That’s where you can shine. We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us and see how BrightStar Care of LOCATION (“BrightStar Care”) employees uphold A Higher Standard. What We Offer: At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including: Example List of Benefits [Keep the benefits you want, delete the ones that do not apply to your office] · Exclusive Employee Discount and Gift Programs · Bereavement pay · PRN options available · 401(k) · Time Off Bonus · Insurance: o Medical o Dental o Vision o Critical Illness o Cancer o Hospital Confinement o Accident o Short-Term Disability o Whole Life o Term Life · Mileage Reimbursement for clinical / administrative positions · Employee Assistance Program · Generous Paid Time-Off Plans · Free Training · Limited/Discounted OR Free Legal Services · Limited/Discounted OR Free Financial Advice Services · Gas cards · Part of a team with RN Oversight · 13 week performance bonus · Employee referral bonus · OnCall bonus · Home Health or Facility shifts available · Travel time reimbursement · Enterprise Champion for Quality 8 YEARS RUNNING! · Mobile shift access · Weekly pay w/ direct deposit · Flexible schedule Every BrightStar Care location is independently owned and operated · We promote from within · Free continuing education · Nurse and Employee of the month · HomeCare Pulse Employer of Choice · Variety of in-home and assisted living assignments, procedures, and treatments · Mobile time tracking and care notes, employees can easily clock in and out for work right from a mobile device. Online or offline · Over 95% of BrightStar locations are Joint Commission accredited or in process! We strongly live our value of a work-life balance by providing our employees with the following: · We offer flexible work schedules on a variety of assignments, procedures, and treatments · Weekend and evening opportunities, in-home and facility based

Requirements

• High School Diploma required
• CPR Certification
• Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)
• Flexibility and good time management skills A MUST
• Minimum of 2 years’ experience as Customer Care Manager and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations.
• Excellent organization, planning, and project management skills.
• Valid driver’s license; valid state required proof of auto insurance.
• Transportation to meet the needs of position and scope of job responsibilities.

Responsibilities

• Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.
• Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed.
• Billing and coding management
• Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies
• Assists in the development of organization goals and agency performance improvement activities
• Administers agency policies and procedures
• The position will require working regular office hours, with occasional oncall shifts in the evenings and on weekends.
• Supervises, educates and coaches other field personnel, as directed by the Director of Nursing
• Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities
• Assures proper maintenance of clinical records in compliance with local, state and federal laws
• Assures compliance with all local, state and federal laws

Benefits

• Exclusive Employee Discount and Gift Programs
• Bereavement pay
• PRN options available
• 401(k)
• Time Off Bonus
• Insurance:
• Medical
• Dental
• Vision
• Critical Illness
• Cancer
• Hospital Confinement
• Accident
• Short-Term Disability
• Whole Life
• Term Life
• Mileage Reimbursement for clinical / administrative positions
• Employee Assistance Program
• Generous Paid Time-Off Plans
• Free Training
• Limited/Discounted OR Free Legal Services
• Limited/Discounted OR Free Financial Advice Services
• Gas cards
• Part of a team with RN Oversight
• 13 week performance bonus
• Employee referral bonus
• OnCall bonus
• Home Health or Facility shifts available
• Travel time reimbursement
• Enterprise Champion for Quality 8 YEARS RUNNING!
• Mobile shift access
• Weekly pay w/ direct deposit
• Flexible schedule
• We promote from within
• Free continuing education
• Nurse and Employee of the month
• HomeCare Pulse Employer of Choice
• Variety of in-home and assisted living assignments, procedures, and treatments
• Mobile time tracking and care notes, employees can easily clock in and out for work right from a mobile device. Online or offline

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees