poly

General Dynamics•Annapolis Junction, MD

58d•$26 - $35•Onsite

About The Position

Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software WHAT YOU'LL NEED TO SUCCEED: Education: Associates of Arts/Associates of Science

Requirements

Customer Service
Remote Support
Troubleshooting
2 + years of related experience
3+ years of related experience
Security+CE
PWS 9.1
Associates of Arts/Associates of Science
US Citizenship Required
Clearance Level Must Currently Possess: Top Secret/SCI
Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Responsibilities

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

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