Help Desk Support
TEKsystems•Ann Arbor, MI
1d•$18 - $22•Hybrid
About The Position
Day to Day: The Help Desk Representative consists of taking roughly 15-30 calls inbound calls a day regarding a number of technical related issues. This representative will remotely diagnose and resolve routine problems including proprietary software, as well as hardware and peripheral equipment.
Requirements
- Help desk support
- Help desk
- Troubleshooting
- Customer service
- Service desk
- Active directory
- Phone support
- Office 365
- Ticketing system
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
