Healthy Living Center Intake Coordinator- 0.6 FTE D

Franciscan Alliance, Inc. • Indianapolis, IN

2d

About The Position

The Healthy Living Center Intake Coordinator is responsible for assisting in the enrollment process for new Healthy Living Center program participants. This position will support all programs and departments working with and within the Healthy Living Center. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Describe the Healthy Living Center program, either by telephone, electronically, or in-person to interested persons including candidates for enrollment or others in the community interested in the program. Communicate with all referral sources to gain the necessary information to facilitate continuity of care and appropriate care of patients and clients. Coordinate patient care and navigate patients through various departments within the healthy living center and hospital. Plan and schedule meetings, conferences, conference calls and appointments. Answer multi-line telephones answering the caller’s questions or directing the caller to the appropriate party. Develop and oversee inter-and intra-departmental communications, special projects, and services. Send patient letters and other communications and marketing materials, newsletters, and support group documents. Assist the department with special events such as open houses, health fairs, or outreach needs. Resource for processing registration information, insurance verifications, billing claims and issue, and documentation guidelines, including advising or referring providers to appropriate sources.

Requirements

• High School Diploma/GED
• 2 years Healthcare

Responsibilities

• Describe the Healthy Living Center program, either by telephone, electronically, or in-person to interested persons including candidates for enrollment or others in the community interested in the program.
• Communicate with all referral sources to gain the necessary information to facilitate continuity of care and appropriate care of patients and clients.
• Coordinate patient care and navigate patients through various departments within the healthy living center and hospital.
• Plan and schedule meetings, conferences, conference calls and appointments.
• Answer multi-line telephones answering the caller’s questions or directing the caller to the appropriate party.
• Develop and oversee inter-and intra-departmental communications, special projects, and services.
• Send patient letters and other communications and marketing materials, newsletters, and support group documents.
• Assist the department with special events such as open houses, health fairs, or outreach needs.
• Resource for processing registration information, insurance verifications, billing claims and issue, and documentation guidelines, including advising or referring providers to appropriate sources.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees