Healthcare Product Support Analyst

Gordon Food Service•Michigan, MI

4d•Hybrid

About The Position

Supports the National Healthcare Sales Team in developing brand contracts for our GPO business aligning our goal to drive compliance and brand improvement, coordinating vendor/item set up and program negotiation/vendor management for healthcare specific vendors.

Requirements

Bachelor Degree in Business, Marketing, Sales, Finance or related field is preferred.
Three years of previous product/sales experience and/or an equivalent combination of education, training, and experience.
Must have excellent written and verbal communication skills
Must be organized with the ability to multi-task and prioritize
Must be able to work and problem solve independently and within a team environment
Must have good customer service and time management skills.
Must have knowledge of spreadsheet, word processing, presentation, email and internet software applications
Knowledge of Price, Cost and Product Acquisition systems is preferred
Building the Healthcare Brand contract portfolio driving margin performance while supporting GPO compliance
Working with MMSC/Strategic Procurement to drive improvement in negotiations for the healthcare segment
Must understand GPO landscape
Must understand GPO contracting process
Understand Product regulations and which products meet the criteria for customer needs/menu requirements

Responsibilities

Develops product mapping, provides cost, price and item data for potential new and existing business
Supports product validation and coding process in collaboration with Sales Teams
Collaborate with GPO account managers, Divisions, MMSC and procurement to drive margin improvement in CMR process and through ongoing contract pricing.
Creates customer item strategies, ie, profitable, cuttings, relationship, etc and presents to divisional sales teams in support of various initiatives.
Researches and understands divisional and customer margin. Recommends customer item relationships/selection as it relates to market conditions, margin, trends, regulations, etc.
Work with the Category teams on creating new vendors and items specific to healthcare following the defined GR process, and communicate with all stakeholders.
Act as key contact for the healthcare segment within the vendor/broker community to evaluate and drive requested engagement/initiatives.
Collaborate with Sales, logistics, implementation and divisions to develop to appropriately manage education items.
Understand, request and analyze pertinent reports and resources to drive effective decision-making to provide product expertise.
Collaborate with all Marketing Teams to establish appropriate sales, brand and margin on items and vendors.
Communicate effectively on issues pertinent to business success.
Attend and contribute to meetings and activities as requested in support of identified customer and Divisional needs as appropriate.
Other duties and responsibilities as assigned.