Healthcare Inside Sales Agent (Remote)

Better Health

11d • $20 - $22 • Remote

About The Position

Are you ready to make a lasting impact on people's lives while revolutionizing the consumer healthcare industry? Better Health is on a mission to disrupt the $80 billion home medical supply sector by offering an all-encompassing care solution. We combine peer support, coaching, education, and convenient home delivery of medical supplies to help individuals address their chronic conditions effectively. We're ready to fuel our growth further by expanding our Inside Sales team. If you're passionate about making a positive impact, driving the consumer healthcare revolution, we want to hear from you! As an Inside Sales Agent you will: Engage in consultative sales conversations with warm leads, identifying their needs related to chronic pain, stress, anxiety, or mental health support, and guiding them toward insurance-covered VR-based cognitive behavioral therapy (CBT) solutions. Strategically manage objections, transforming hesitations into opportunities to highlight Better Health’s unique value proposition and how it can help member’s needs. Build trust and nurture relationships through meaningful conversations, guiding leads toward becoming Better Health members. Develop a deep understanding of our products, services, and the medical conditions we support, ensuring clear and confident communication. Continuously refine your outreach strategy using QA feedback, analyzing call performance, practicing mock-calls and applying lessons learned from previous interactions. Collaborate with internal teams to resolve bottlenecks, ensuring a smooth transition from inquiry to enrollment. About the product: Better Health offers insurance-covered, at-home VR-based cognitive behavioral therapy (CBT) solutions for chronic pain, stress, anxiety, and related conditions.

Requirements

• Have 1-3 years of experience in consultative or outbound sales and dialer/call-center environment, with a talent for building rapport and creating connections.
• Are skilled at thinking on your feet and effectively addressing objections to steer conversations toward positive outcomes.
• Are self-motivated, thrive in a fast-paced startup environment, and are eager to make a tangible impact on people's lives.
• Excel at turning challenging or "uncomfortable" conversations into comfortable, productive exchanges.
• Have a passion for improving lives, particularly within the healthcare space, and are excited to help individuals manage chronic conditions with dignity and ease.

Nice To Haves

• Speak Spanish fluently to better support a diverse customer base!

Responsibilities

• Engage in consultative sales conversations with warm leads, identifying their needs related to chronic pain, stress, anxiety, or mental health support, and guiding them toward insurance-covered VR-based cognitive behavioral therapy (CBT) solutions.
• Strategically manage objections, transforming hesitations into opportunities to highlight Better Health’s unique value proposition and how it can help member’s needs.
• Build trust and nurture relationships through meaningful conversations, guiding leads toward becoming Better Health members.
• Develop a deep understanding of our products, services, and the medical conditions we support, ensuring clear and confident communication.
• Continuously refine your outreach strategy using QA feedback, analyzing call performance, practicing mock-calls and applying lessons learned from previous interactions.
• Collaborate with internal teams to resolve bottlenecks, ensuring a smooth transition from inquiry to enrollment.

Benefits

• Hourly pay starting at $20 - $22 per hour, with opportunities for growth.
• Performance-based commission, allowing you to directly benefit from your success.
• Generous health insurance and PTO
• Fully remote work, giving you the freedom to work from wherever you thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees