Healthcare Home Care Coordinator

CCC•Cape Girardeau, MO

20d•$15•Onsite

About The Position

As the are Coordinator for Healthcare Home (HCH), you would be responsible for assisting with the coordination of HCH activities. This will include maintaining, tracking, and entering of all screening data, and the completion of reporting. You would also provide general clerical support to the HCH Team as appropriate. What your duties would look like as a Support Staff: Provides general clerical support to the HCH Team as appropriate. Provides assistance with coordination letters and metabolic syndrome results to the team, CSC and the Primary Care Physicians. Completes data entry of all metabolic syndrome screening results into CareManager. Serves as a CyberAccess Practice Administrator responsible for maintaining user accounts. Provides technical assistance to team and CSCs on use of Cyber Access and CareManager. Assists with tracking all required client screenings and reporting measures are complete and submitted as appropriate. Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards What you already know! You know your way around a computer and your advanced computer skills will help you provide our clients and staff with the most current information, in turn, becoming a key component in providing the best client care. Microsoft Excel skills would be beneficial. Utilizing your solid Customer Service skills such as compassion, empathy, positive demeanor, effective communication, active listening, adaptability, attentiveness, patience, self-control, conflict resolution and de-escalation skills are necessary and will be always provided to our clients and staff. Teamwork Makes the Dream Work! Our dream is to continue providing our clients with the most excellent quality of care possible while constantly evolving with the needs of a healthcare environment. To make this happen, we search for those that have a strong desire to work efficiently within a team environment. Time management, organization skills, accountability, accurate documentation, adhering to healthy professional boundaries & maintaining true to CCC ethics and policies will provide structure and success to your day. Along with providing exceptional client care, protecting our client's information is of the utmost importance and will be required, as we adhere to all HIPAA laws and regulations. What you will learn (if you don't know already)! How to navigate our EHR system, along with multiple other programs, to aid you in completing your daily functions. How to operate from both client-centered & team-based approaches to provide each of our clients with continual exceptional care. If you are a compassionate individual who enjoys multitasking, client care, organization, and working within a team in a quick-paced environment, you are encouraged to apply!

Requirements

High School Diploma, GED, or HSE required
Must be proficient in Microsoft Office
This position requires a valid driver's license, proof of continuous auto insurance, and must have an acceptable driving record as outlined by agency policy.
Customer Service skills such as compassion, empathy, positive demeanor, effective communication, active listening, adaptability, attentiveness, patience, self-control, conflict resolution and de-escalation skills are necessary
Time management, organization skills, accountability, accurate documentation, adhering to healthy professional boundaries & maintaining true to CCC ethics and policies

Nice To Haves

Previous Office Experience Preferred
Microsoft Excel skills would be beneficial.
strong desire to work efficiently within a team environment.
multitasking, client care, organization, and working within a team in a quick-paced environment

Responsibilities

Provides general clerical support to the HCH Team as appropriate.
Provides assistance with coordination letters and metabolic syndrome results to the team, CSC and the Primary Care Physicians.
Completes data entry of all metabolic syndrome screening results into CareManager.
Serves as a CyberAccess Practice Administrator responsible for maintaining user accounts.
Provides technical assistance to team and CSCs on use of Cyber Access and CareManager.
Assists with tracking all required client screenings and reporting measures are complete and submitted as appropriate.
Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards