Healthcare Administrative Associate - Cardiac Surgery

Carilion Medical Center•Roanoke, VA

1d•Onsite

About The Position

Carilion Clinic is a not-for-profit, mission-driven health system headquartered in Roanoke, Va., known for innovation, collaboration, and continuous learning. It comprises award-winning hospitals, trauma centers, a NICU, specialized institutes, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. The organization fosters a supportive and empowering work culture, aiming to create a positive impact. As a healthcare administrative associate, the role is crucial for maintaining front-office workflow, optimizing the efficiency of medical practices, clinics, and/or departments.

Requirements

High school diploma or GED.
Must be customer driven.
Strong grammar, spelling and punctuation skills.
Knowledge of medical terminology.
Knowledge of office procedures and equipment.
Proficiency in computer data entry/keyboarding.
Ability to use electronic medical records.
Good organizational, communication, and interpersonal skills.

Nice To Haves

Knowledge of Microsoft software applications (Word, Excel).
Ability to multi-task.

Responsibilities

Greets, screens, and provides service to patients and visitors.
Processes mail, fax, and other documents.
Maintains multi-line phone system/switchboard.
Schedules, registers, and checks patients in/out.
Maintains medical records.
Performs data management and spreadsheets.
Runs and maintains reports.
Performs charge entry.
Processes billing documents and researches and resolves issues.
Collect co-payments, deductibles, and other self-pay amounts at time of service.
Maintains cash box and receipt books.