HEALTHCARE ADMINISTRATIVE ASSOCIATE - Dermatology

Carilion Clinic•Roanoke, VA

1d•Onsite

About The Position

Carilion Clinic is a not-for-profit, mission-driven health system headquartered in Roanoke, Va. It features award-winning hospitals, Level 1 and 3 trauma centers, a Level 3 NICU, Institutes of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. The organization values innovation, collaboration, and continuous learning, aiming to foster a supportive and empowering work culture. As a healthcare administrative associate, the role involves maintaining front-office workflow to optimize the efficiency of medical practices, clinics, and/or departments, contributing to the transformation of healthcare.

Requirements

High school diploma or GED.
No experience required.
No licensure, certification, and/or registration required.
Must be customer driven.
Strong grammar, spelling and punctuation skills.
Knowledge of medical terminology.
Knowledge of office procedures and equipment.
Proficiency in computer data entry/keyboarding.
Ability to use electronic medical records.
Good organizational, communication, and interpersonal skills.
Ability to multi-task.

Nice To Haves

Knowledge of Microsoft software applications (Word, Excel).

Responsibilities

Greets, screens, and provides service to patients and visitors.
Processes mail, fax, and other documents.
Maintains multi-line phone system/switchboard.
Schedules, registers, and checks patients in/out.
Maintains medical records.
Performs data management and spreadsheets.
Runs and maintains reports.
Performs charge entry.
Processes billing documents and researches and resolves issues.
Collect co-payments, deductibles, and other self-pay amounts at time of service.
Maintains cash box and receipt books.