Health Worker 1 (2585) - Citywide

City and County of San Francisco • San Francisco, CA

2d

About The Position

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Under the close supervision and guidance of health professionals and paraprofessionals, the Health Worker 1 effectively communicates with community residents, as well as program staff and performs a wide variety of well-defined duties designed to aid and encourage members of the community to utilize Health Department services.

Requirements

• Six (6) months of verifiable experience, performing a combination of at least two (2) of the following duties:
• Serving as a liaison between targeted communities and healthcare agencies
• Providing culturally appropriate health education/information and outreach to targeted populations
• Providing referral and follow up services or otherwise coordinating care
• Providing informal counseling, social support and advocacy to targeted populations
• Escorting and transporting clients
• Providing courier/dispatcher functions
• Performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure
• Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of the required experience.
• Depending on the department's needs, some positions may require applicants to meet additional special conditions, which may include, but are not limited: Bilingual Proficiency in a variety of languages.

Responsibilities

• Participate in an intensive training program to become familiar with community resources
• Provide general advice to patients and others regarding available services
• Assist patients in utilizing available health and community resources
• Receive, sign in, and route patients reporting for treatment or other assistance at program facilities
• Set up and clean up after clinics and other meetings
• Maintain needed supplies; may collect patient specimens for required lab tests
• Provide language interpretation services for patients; may translate letters, pamphlets, booklets, films, and other materials
• Assist patients in making appointments for needed services
• Guide and process patients through clinics, hospitals, and other facilities
• Visit patients and community residents at home or in hospitals to provide assistance and support
• Perform routine clerical tasks related to maintaining records of the specific program involved
• The Health Worker 1 may perform other duties as assigned/required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed